IT Service Desk Analyst

6 days ago


Bristol, Bristol, United Kingdom ADLIB Full time
Job Description

This is an exciting opportunity to join our team as an IT Service Desk Analyst, providing high-quality technical support to our employees. You will be responsible for logging and resolving IT issues promptly, escalating complex issues, and maintaining a safe and secure IT experience.

Key Responsibilities
  • Logging and resolving IT issues promptly.
  • Escalating complex issues to senior technicians.
  • Maintaining accurate ticket notes and participating in ongoing IT training.


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