Senior Service Desk Analyst

3 weeks ago


Bristol, Bristol, United Kingdom Peaple Talent Full time £30,000

Job Title: Senior Service Desk Analyst

Location: Bristol, UK

Salary: £35,000-£40,000 per annum (dependent on experience)

We are a dynamic law firm based in Bristol seeking an experienced Service Desk Analyst to join our team. As a key member of our IT department, you will provide high-quality technical support to users worldwide.

Company Overview:

We pride ourselves on being a forward-thinking company with a strong focus on innovation, diversity, and employee growth. Our company has received numerous awards for its excellent culture, practices, and leadership.

The Job Description:

  • Respond to IT-related queries via phone, email, or remote support
  • Resolve technical issues promptly and efficiently, ensuring minimal downtime
  • Collaborate with colleagues to develop innovative solutions to meet business needs

Required Skills:

  • Strong technical skills, particularly in Microsoft environments
  • Excellent problem-solving and communication skills
  • Experience with mobile device management and remote access solutions

What We Offer:

  • A competitive salary range of £35,000-£40,000 per annum
  • A hybrid working model, allowing for flexibility and work-life balance
  • A comprehensive benefits package, including private medical insurance and life assurance


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