Senior Service Desk Analyst
3 weeks ago
Job Title: Senior Service Desk Analyst
Location: Bristol, UK
Salary: £35,000-£40,000 per annum (dependent on experience)
We are a dynamic law firm based in Bristol seeking an experienced Service Desk Analyst to join our team. As a key member of our IT department, you will provide high-quality technical support to users worldwide.
Company Overview:
We pride ourselves on being a forward-thinking company with a strong focus on innovation, diversity, and employee growth. Our company has received numerous awards for its excellent culture, practices, and leadership.
The Job Description:
- Respond to IT-related queries via phone, email, or remote support
- Resolve technical issues promptly and efficiently, ensuring minimal downtime
- Collaborate with colleagues to develop innovative solutions to meet business needs
Required Skills:
- Strong technical skills, particularly in Microsoft environments
- Excellent problem-solving and communication skills
- Experience with mobile device management and remote access solutions
What We Offer:
- A competitive salary range of £35,000-£40,000 per annum
- A hybrid working model, allowing for flexibility and work-life balance
- A comprehensive benefits package, including private medical insurance and life assurance
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