Help Desk Analyst
22 hours ago
VIQU Limited is seeking a highly skilled Help Desk Analyst to provide expert technical assistance for a 3-month contract in Bristol. This is an outstanding opportunity for the right candidate to join our team and make a meaningful contribution.
The ideal candidate will have recent experience working within the legal sector as an IT Service Desk Analyst, with a strong understanding of ITIL practices, Service Now, and law firm applications like iManage.
Key responsibilities include:
- Triage and resolve service desk tickets
- Provide Windows 10/11 administration and support
- Offer Service Now expertise
- Implement ITIL practices
- Administer Microsoft Office applications (M365)
- Maintain Active Directory experience
- Assist with Multi-Factor Authentication (MFA)
We offer a competitive salary of £36,000 - £41,000 per annum, reflecting the market rate for this role in the Bristol area.
As a Help Desk Analyst, you will be required to work onsite in Bristol. If you are a motivated and organized individual looking to take your career to the next level, we encourage you to apply.
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