Facility Help Desk Representative

1 month ago


Bristol, Bristol, United Kingdom CBRE Full time

**Job Title:** Facility Help Desk Representative

**Company Overview:** CBRE is a leading global real estate services company.

**Estimated Salary:** $55,000 - $65,000 per year.

**Job Description:

Job Summary

We are seeking an experienced Facility Help Desk Representative to join our team. As a key member of our customer service department, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service.

Key Responsibilities:

  • Handle customer inquiries via phone, email, and chat
  • Resolves customer complaints and concerns in a timely and professional manner
  • Generates and dispatches work orders for completion by vendors
  • Updates Computer Maintenance Management System (CMMS) and customer service database as needed

Why Join Us?

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.



  • Bristol, Bristol, United Kingdom Unite Foundation Full time

    We're looking for an experienced Senior IT Service Desk Analyst to join our team at Unite Students. The ideal candidate will have advanced technical expertise and excellent customer service skills, with a focus on delivering high-quality service and driving process improvements.Key Responsibilities:Maintain high levels of service that consistently put...


  • Bristol, Bristol, United Kingdom Computerworld Personnel Ltd Full time

    About the CompanyComputerworld Personnel Ltd is a leading recruitment agency specializing in IT and technical placements. We have an exciting opportunity for an experienced Technical Help Desk Professional to join our team.About the RoleThis permanent position offers a salary of up to £27,000 per annum, with opportunities for career advancement. As a...

  • Help Desk Technician

    2 weeks ago


    Bristol, Bristol, United Kingdom VIQU Limited Full time

    About the RoleThis is a fantastic opportunity for an experienced Help Desk Technician to join our organization as a Technical Service Agent. The role involves providing on-site support in Bristol and requires strong experience with ITIL, Service Now, and law firm applications such as iManage.

  • Help Desk Analyst

    2 weeks ago


    Bristol, Bristol, United Kingdom VIQU Limited Full time

    VIQU Limited is seeking a highly skilled Help Desk Analyst to provide expert technical assistance for a 3-month contract in Bristol. This is an outstanding opportunity for the right candidate to join our team and make a meaningful contribution.The ideal candidate will have recent experience working within the legal sector as an IT Service Desk Analyst, with...


  • Bristol, Bristol, United Kingdom Osborne Clarke Full time

    Key ResponsibilitiesAs a Help Desk Professional at Osborne Clarke, you will play a crucial role in providing general technical support to our staff. This includes experience using workflows and helpdesk business service tools focused on Incident, Problem, Change, and Knowledge Management.You will also be required to work autonomously and schedule your own...


  • Bristol, Bristol, United Kingdom Computerworld Personnel Ltd Full time

    Job Summary: We are seeking a skilled IT Support Analyst to join our team at Computerworld Personnel Ltd. As an IT Support Analyst, you will be responsible for providing first-line technical support and assistance to our clients.About the Role: This is a full-time position that requires 5 days of on-site work per week. The ideal candidate will have...

  • Help Desk Technician

    1 month ago


    Bristol, Bristol, United Kingdom Ultimate Finance Full time

    Job OverviewWe are seeking a highly skilled Help Desk Technician to join our team at Ultimate Finance in Bristol. As an IT support specialist, you will be responsible for delivering exceptional technical assistance and support services to our organization.Your primary responsibilities will include providing first and second-line technical support, responding...


  • Bristol, Bristol, United Kingdom Austin Fraser Full time

    Austin Fraser Service Desk PositionWe are currently recruiting for a Service Desk Support Professional to join our team at Austin Fraser. In this role, you will be responsible for providing high-quality IT support services to our clients.The ideal candidate will have strong experience with ITIL, Service Now, and iManage, as well as recent IT Service Desk...


  • Bristol, Bristol, United Kingdom University Hospitals Bristol NHS Foundation Trust Full time

    Job SummaryWe are seeking a highly organized and compassionate Front Desk Representative to join our team at University Hospitals Bristol NHS Foundation Trust. In this role, you will be the first point of contact for patients and visitors attending our Emergency Department, providing exceptional customer service and administrative support.The successful...

  • Help Desk Engineer

    1 month ago


    Bristol, Bristol, United Kingdom Osborne Clarke Full time

    Job OverviewWe are seeking a highly skilled and experienced Help Desk Engineer to join our IT team at Osborne Clarke. As a Help Desk Engineer, you will be responsible for providing technical support to our employees across multiple international sites.Key Responsibilities:Provide Technical Support: Respond to and resolve technical issues related to computer...


  • Bristol, Bristol, United Kingdom Square One Resources Full time

    Square One Resources invites applications from skilled Technical Help Desk Analysts to fill this exciting opportunity. The ideal candidate will possess experience in IT support and a passion for delivering exceptional customer service.In this role, you will be responsible for diagnosing and resolving hardware, software, and network issues, escalating...


  • Bristol, Bristol, United Kingdom Searchability Ltd Full time

    In this exciting opportunity with Searchability Ltd, we are looking for a skilled 1st/2nd Line Service Desk Engineer to provide technical support to our clients in Bristol. As a key member of our team, you will be responsible for resolving technical issues, escalating complex cases, and ensuring seamless customer service.Your duties will involve:Providing...


  • Bristol, Bristol, United Kingdom Immersive Dynamics Inc. Full time

    Customer Experience RepresentativeEstimated Salary: $55,000 - $75,000 per annumWe are seeking a Customer Experience Representative to join our team at Immersive Dynamics Inc. As a key member of our customer support team, you will be instrumental in ensuring our customers receive exceptional support and guidance as they navigate our platform.The ideal...


  • Bristol, Bristol, United Kingdom Gleeson Recruitment Group Full time

    About the RoleWe are seeking an experienced Facilities Management Specialist to join our team in Bristol. The successful candidate will be responsible for the day-to-day operations of a large commercial building, providing exceptional customer service to tenants and stakeholders.Responsibilities:Oversee the maintenance and upkeep of the building's...

  • Tech Help Specialist

    2 weeks ago


    Bristol, Bristol, United Kingdom Workonblockchain Full time

    About the Role:The successful candidate will undertake the ground-breaking Professional Apprenticeships ICT Level 3 qualification and assist in remote monitoring, IT training, and workshops for employees, and vendor communication.The job is a full-time apprenticeship with a salary of £15,000 per year, based in Bristol City Centre.Your Responsibilities:Work...


  • Bristol, Bristol, United Kingdom Project Start Recruitment Full time

    We are seeking a highly skilled Facilities Management Supervisor to join our team. As a key member of our facilities management department, you will be responsible for maintaining and repairing electrical, mechanical plant, and equipment.About the JobEstimated Salary: £40,034 per annum, based on industry standards and location.The ideal candidate will have...


  • Bristol, Bristol, United Kingdom British Heart Foundation Full time

    We are seeking a skilled Customer Service Representative to join our team at our store. This is an excellent opportunity for someone who enjoys interacting with customers and working in a fast-paced environment.As a Customer Service Representative, you will be the first point of contact for customers, helping them with any phone or face-to-face enquiries,...


  • Bristol, Bristol, United Kingdom Wake the Tiger Full time

    We are seeking a skilled Front Desk Team Member to join our team at Wake the Tiger. As a key representative of our organization, this role is responsible for providing exceptional customer service and ensuring a positive experience for our visitors.Job SummaryThe Front Desk Team Member will be responsible for welcoming visitors, answering inquiries, and...


  • Bristol, Bristol, United Kingdom Bupa Global Full time

    Job Title: Front Desk CoordinatorWe are seeking an experienced and skilled Front Desk Coordinator to join our team in Bristol.Salary: £11.80 per hour, dependent on experience.About the Role:The successful candidate will be responsible for acting as the first point of contact for all visitors to the home, managing new enquiries, providing advice and support...


  • Bristol, Bristol, United Kingdom WestSpring IT Full time

    About WestSpring ITWe are a cutting-edge managed IT provider dedicated to delivering exceptional results for our clients. Our vibrant offices provide an inspiring environment where everyone can thrive and grow.Proactively maintain client networks using advanced support tools.Diagnose and resolve complex support cases with the help of the team.Design and...