Front Desk Coordinator

3 days ago


Bristol, Bristol, United Kingdom Bupa Global Full time
Job Title: Front Desk Coordinator

We are seeking an experienced and skilled Front Desk Coordinator to join our team in Bristol.

Salary: £11.80 per hour, dependent on experience.

About the Role:

The successful candidate will be responsible for acting as the first point of contact for all visitors to the home, managing new enquiries, providing advice and support both face-to-face and over the phone, conducting show-arounds within the care home, and supporting the Home Manager and Administrator with clerical duties such as maintaining paperwork and filing.

Key Responsibilities:

  1. Act as the first point of contact for all visitors to the home
  2. Manage new enquiries
  3. Provide advice and support both face-to-face and over the phone
  4. Conduct show-arounds within the care home
  5. Support the Home Manager and Administrator with clerical duties such as maintaining paperwork and filing
  6. Deal with enquiries in a timely manner and ensure daily and weekly tasks are completed

Requirements:

You will have experience in a Reception/Admin role and be able to provide excellent customer service.

Benefits:

  • My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues
  • Annual allowance which you can redeem against a menu of Bupa healthcare products
  • Wagestream - Have early access to up to 40% of your earned wages within minutes
  • 28 days holiday
  • Sick pay scheme
  • Long service rewards
  • Free meal on every shift
  • Interest-free annual travel loan
  • Pension plans
  • Parental leave
  • Menopause Plan
  • Access to discounts at gyms and fitness facilities


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