Front Office Coordinator
9 hours ago
We are seeking a highly skilled and experienced Front Office Coordinator to join our team at Total Facilities Recruitment Limited. This is a fantastic opportunity for an enthusiastic and professional individual to work in a fast-paced environment, delivering exceptional customer service to clients and tenants.
The successful candidate will be responsible for providing a five-star service, ensuring incoming tenants and visitors receive a warm welcome. You will be the main point of contact for all clients, tenants, and colleagues, as well as supporting the workplace experience team and building manager with the running of the building.
Key Responsibilities:
- Ensure a five-star service is delivered by welcoming tenants and guests.
- Respond promptly to all calls and emails.
- Deal with any queries from occupiers and guests and assist in resolving issues.
- Sign in visitors and provide directions.
- Accompany tenants and guests to available hot desks and meeting rooms.
- Book, prepare, and clear meeting rooms.
- Report relevant information and issues to the Front of House Manager and designated Facilities Management team.
- Maintain the front of house area in immaculate condition.
We are looking for candidates with experience in customer-facing roles, particularly in hotels, restaurants, corporate environments, airlines, and marketing/events. You should possess excellent communication skills, a friendly and professional personality, and be extremely well-presented. A black/navy suit with matching blazer, white shirt, and black court shoes (tie for males) is essential.
About You:
We want to hear from enthusiastic individuals who share our passion for delivering exceptional customer service. If you have a bubbly personality, excellent communication skills, and a keen eye for detail, we encourage you to apply. Your ability to build relationships with tenants and deliver a high level of service will make you an asset to our team.
What We Offer:
This is a part-time position, offering 3 days per week. The hourly salary range is £13-£15. We offer a dynamic and supportive work environment, where you will have the opportunity to grow and develop your skills.
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