Technical Help Desk Analyst

3 days ago


Bristol, Bristol, United Kingdom Square One Resources Full time

Square One Resources invites applications from skilled Technical Help Desk Analysts to fill this exciting opportunity. The ideal candidate will possess experience in IT support and a passion for delivering exceptional customer service.

In this role, you will be responsible for diagnosing and resolving hardware, software, and network issues, escalating unresolved cases to appropriate technical teams. Your excellent communication skills and customer-first approach will enable you to provide effective support to clients and colleagues.

Essential Responsibilities:

  • Manage service requests such as hardware orders, account management, and access permissions in accordance with SLAs.
  • Collaborate with IT teams to resolve complex issues and contribute to service improvement initiatives.

Competitive Remuneration:

We offer a competitive day rate of up to £170 for this ad-hoc contract. Our company values flexibility and provides a supportive environment for professionals to grow and develop their skills.

Why Join Us?

We believe that every individual deserves a supportive and inclusive work environment. Our team is dedicated to helping you succeed in your career, and we encourage applications from motivated professionals who share our vision.


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