IT Service Delivery Manager
2 weeks ago
We are looking for a highly skilled IT Service Delivery Manager to lead our team in Liverpool. As a key player in our expansion plans, you will play a crucial role in delivering exceptional service nationwide.
Job Summary:This is an exciting opportunity to join our growing team as a Business Intelligence Specialist. You will be responsible for providing expert support, driving innovation, and ensuring seamless service delivery.
Responsibilities:- Act as the primary point of contact for hardware and software queries.
- Identify areas for improvement and implement changes.
Necessary qualifications include:
- At least 1 year of experience in service desk support roles.
- Strong knowledge of O365.
- Microsoft Exchange expertise.
- Excellent problem-solving skills.
- Able to work effectively in a team environment.
- Previous experience with legal technology/document management systems.
- Generous annual leave allowance.
- Private health insurance.
- Flexible hybrid working model (3 days/week in Liverpool office).
Salary range: £42,000 - £52,000 per year.
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