IT Service Delivery Manager

2 weeks ago


Liverpool, Liverpool, United Kingdom SearchData Full time

We are looking for a highly skilled IT Service Delivery Manager to lead our team in Liverpool. As a key player in our expansion plans, you will play a crucial role in delivering exceptional service nationwide.

Job Summary:

This is an exciting opportunity to join our growing team as a Business Intelligence Specialist. You will be responsible for providing expert support, driving innovation, and ensuring seamless service delivery.

Responsibilities:
  • Act as the primary point of contact for hardware and software queries.
  • Identify areas for improvement and implement changes.
Requirements:

Necessary qualifications include:

  • At least 1 year of experience in service desk support roles.
  • Strong knowledge of O365.
  • Microsoft Exchange expertise.
  • Excellent problem-solving skills.
  • Able to work effectively in a team environment.
  • Previous experience with legal technology/document management systems.
Benefits:
  • Generous annual leave allowance.
  • Private health insurance.
  • Flexible hybrid working model (3 days/week in Liverpool office).

Salary range: £42,000 - £52,000 per year.



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