Service Delivery Lead

3 weeks ago


Liverpool, Liverpool, United Kingdom Rayman Healthcare Full time
Job Title: Service Delivery Lead

Location: Rayman Healthcare - Various locations across the UK

About the Role:
The Service Delivery Lead will be responsible for leading and managing the delivery of high-quality care and support services within a supported living environment. As a key member of our team, you will ensure the safety, well-being, and empowerment of residents while adhering to regulatory and organisational standards.

Key Responsibilities:
  • Oversee day-to-day operations of the supported accommodation service.
  • Lead, mentor, and supervise a team of support workers and other staff members.
  • Develop and implement staff training and development programs.
  • Promote a culture of respect, inclusion, and person-centered care.

Resident Support and Well-being:
  • Ensure residents receive tailored, high-quality support that promotes independence and dignity.
  • Regularly review and update residents' care plans in collaboration with them and their families.
  • Act as the main point of contact for residents, families, and external stakeholders.

Compliance and Quality Assurance:
  • Ensure compliance with all relevant legislation, policies, and standards.
  • Conduct regular audits, risk assessments, and service evaluations.
  • Develop and implement policies and procedures to maintain service excellence.

Financial and Resource Management:
  • Manage budgets, monitor expenses, and ensure cost-effective service delivery.
  • Oversee scheduling and ensure appropriate staffing levels are maintained.
  • Coordinate the maintenance of the facility to ensure a safe and welcoming environment.

Salary: £60,000 - £80,000 per annum, depending on experience

About You:
We are seeking an experienced and motivated individual who is passionate about delivering high-quality care and support services. The ideal candidate will have a proven track record in leadership and management, with a strong understanding of regulatory requirements and industry best practices.

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