Service Delivery Director

3 weeks ago


Liverpool, Liverpool, United Kingdom Rayman Healthcare Full time
About the Role

The Service Delivery Director will lead the delivery of high-quality care and support services within a supported living environment. This role involves ensuring the safety, well-being, and empowerment of residents while adhering to regulatory and organisational standards. Key responsibilities include managing staff, budgets, and resources, driving operational excellence and fostering a culture of continuous improvement.

Key Responsibilities
  • Leadership and Management: Oversee day-to-day operations of the supported accommodation service. Lead, mentor, and supervise a team of support workers and other staff members. Develop and implement staff training and development programs. Promote a culture of respect, inclusion, and person-centered care.
  • Resident Support and Well-being: Ensure residents receive tailored, high-quality support that promotes independence and dignity. Regularly review and update residents' care plans in collaboration with them and their families. Act as the main point of contact for residents, families, and external stakeholders.
  • Compliance and Quality Assurance: Ensure compliance with all relevant legislation, policies, and standards. Conduct regular audits, risk assessments, and service evaluations. Develop and implement policies and procedures to maintain service excellence.
Requirements
  • Relevant qualifications in Health and Social Care, Management, or a related field (e.g., Level 5 Diploma in Leadership for Health and Social Care).
  • Significant experience in managing supported accommodation or similar services.
  • Strong knowledge of legislation and best practices in the care and support sector.
  • Proven experience in staff management, budget oversight, and service improvement.
Benefits
  • Competitive salary (£60,000 - £80,000 per annum) and performance-based incentives.
  • Ongoing professional development and training opportunities.
  • Supportive and inclusive work environment.


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