Senior Care Services Coordinator
3 weeks ago
We are seeking an experienced professional to lead our team of Care and Support Brokers. In this role, you will oversee the brokering of care and support solutions to meet the needs of individuals within the community. Working closely with our Adult Services and Health Directorate's Commissioning Team, social care staff, NHS colleagues, and care providers, you will ensure high-quality, cost-effective care packages and placements are arranged. This position reports directly to the Well-being Manager.
**Job Summary:**
- This is a leadership position that requires strong experience in social care or health environment.
- You will be responsible for providing leadership and direction to a team of brokers, ensuring effective service delivery.
**Responsibilities:
- Coordinate and broker complex care placements and services in line with support plans.
- Develop and maintain relationships with care providers and referral sources.
- Collaborate with health and social care teams to ensure value-for-money decisions.
- Ensure all service agreements are compliant and meet quality standards.
- Monitor financial performance, ensuring adherence to budgets.
- Supervise and develop team members through regular training and performance reviews.
- Promote customer service excellence, ensuring processes are client-focused.
**Requirements:
- **Essential Qualifications:** A-Level or NVQ Level 3 business qualification or equivalent experience.
- Experience working in a social care or health environment.
- Delivering customer-focused services.
- Using IT systems such as Microsoft Word and Excel.
- Understanding the needs of individuals requiring care and support.
**Estimated Salary:** £23,790 per year (pro rata) based on 35 hours per week.
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