Service Delivery Coordinator

4 days ago


Liverpool, Liverpool, United Kingdom Liberty Full time

At Liberty, we are seeking a highly skilled Service Delivery Coordinator to join our team. This is a full-time, fixed term position of 12 months, working 40 hours per week.

Job Overview

We are an experienced and innovative Heating and Compliance firm that is committed to delivering exceptional services to our customers and clients. As a Service Delivery Coordinator, you will play a crucial role in ensuring the smooth operation of our workforce management system.

Key responsibilities include:

  • Prioritising and scheduling backfill and reinstatement tasks
  • Rescheduling jobs that fall out of programme
  • Managing contract requirements for a range of jobs

In addition, you will be responsible for handling calls, scheduling works, validating job information, managing customer and client relationships, and ensuring regulatory compliance.

Requirements

To succeed in this role, you will need:

  • A good level of education
  • Previous call handling and scheduling experience
  • The ability to operate a computerised database system
  • Good knowledge of office working systems
  • Excellent communication skills
What We Offer

We offer a competitive salary of £24,960 per annum, plus excellent benefits, including a pension scheme, 23 days annual leave, cycle to work scheme, and more.



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