Service Delivery Coordinator
1 month ago
At Liberty, we are seeking a highly skilled Service Delivery Coordinator to join our team. This is a full-time, fixed term position of 12 months, working 40 hours per week.
Job OverviewWe are an experienced and innovative Heating and Compliance firm that is committed to delivering exceptional services to our customers and clients. As a Service Delivery Coordinator, you will play a crucial role in ensuring the smooth operation of our workforce management system.
Key responsibilities include:
- Prioritising and scheduling backfill and reinstatement tasks
- Rescheduling jobs that fall out of programme
- Managing contract requirements for a range of jobs
In addition, you will be responsible for handling calls, scheduling works, validating job information, managing customer and client relationships, and ensuring regulatory compliance.
RequirementsTo succeed in this role, you will need:
- A good level of education
- Previous call handling and scheduling experience
- The ability to operate a computerised database system
- Good knowledge of office working systems
- Excellent communication skills
We offer a competitive salary of £24,960 per annum, plus excellent benefits, including a pension scheme, 23 days annual leave, cycle to work scheme, and more.
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