Leasehold Services Manager

17 hours ago


City of Westminster, Greater London, United Kingdom Hatched Recruitment Group Full time
Job Summary:
We are seeking an experienced Interim Head of Leasehold and Income Services to lead and deliver a high-performing service for residents. The successful candidate will oversee the Leasehold and Income Service, ensuring efficient customer-focused outcomes while providing exceptional customer service.

**Key Responsibilities:**
  • Oversee the Leasehold and Income Service to deliver efficient, customer-focused outcomes.
  • Lead rent and service charge setting processes, including Member sign-off and resident engagement.
  • Manage relationships with elected Members, senior managers, and external stakeholders, responding effectively to enquiries, producing detailed reports, and briefing notes.


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