Head of Residential Property Management
1 day ago
We are looking for an experienced Head of Residential Property Management to lead our Leasehold and Income Services team. This is a dynamic role that requires strong leadership and stakeholder management skills.
About the Team:Our team works closely with the Director of Housing Services and Resident Engagement to ensure the Leasehold and Income Service operates efficiently and effectively while providing exceptional customer service.
This is a hybrid role, requiring regular on-site attendance on a weekly basis. The successful candidate will be responsible for overseeing the Leasehold and Income Service to deliver efficient, customer-focused outcomes.
Responsibilities:- Lead and manage the Leasehold and Income Services team
- Develop and implement strategies to improve service delivery and customer satisfaction
- Manage relationships with elected Members, senior managers, and external stakeholders
- Ensure compliance with social housing legislation, regulation, and consumer standards
- Extensive experience in managing a Local Authority Leasehold and Income Service
- Expert knowledge of social housing legislation, regulation, and finance
- Strong leadership and stakeholder management skills
- Excellent written and verbal communication skills
£376.95 per day PAYE or £510.35 per day Limited paid via Umbrella Company inside IR35
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