Head of Leasehold and Income Operations

1 day ago


City of Westminster, Greater London, United Kingdom CV-Library Full time
Job Description:
Remedy Social Work seeks a dedicated professional to lead our Leasehold and Income Service. As Head of Leasehold and Income Operations, you will be responsible for overseeing the efficient delivery of services, ensuring exceptional customer experience for residents.

Responsibilities:
1. Develop and implement strategies to improve service delivery, focusing on customer satisfaction and efficiency.
2. Collaborate with internal stakeholders to ensure effective communication and seamless service delivery.
3. Build and maintain strong relationships with external partners, including elected members and community groups.
4. Analyze data to identify areas for improvement and develop targeted solutions.

Requirements:
Proven experience in managing a leasehold and income service with expertise in social housing legislation, regulation, and finance.
Strong leadership and stakeholder management skills with the ability to communicate effectively.
A customer-focused mindset, ensuring services are designed and reviewed from the perspective of residents.
A demonstrated commitment to equality and diversity, showcasing personal leadership in promoting inclusivity.

Salary: £65,000 - £85,000 per annum based on experience.

About Us:
Remedy Social Work prioritizes delivering high-quality services that meet the needs of our residents. We aim to create a supportive work environment that encourages collaboration and innovation.

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