Customer Service Liaison

3 weeks ago


Kirkintilloch, East Dunbartonshire, United Kingdom Deafblind Scotland Full time
Job Title: Customer Service Liaison

About the Role:

The successful candidate will be working as a liaison between Deafblind Scotland and the deafblind community, enabling them to live a full and independent life. This role requires strong communication skills, both written and verbal, as you will be making phone calls, writing letters, and completing forms on behalf of the deafblind person.

Key Responsibilities:

* Attending meetings with deafblind people, operations manager, and funding agencies
* Working as part of a team delivering a high-quality service
* Maintaining proper record-keeping
* Assessing and managing risk
* Working flexible hours including evenings, weekends, and public holidays

Additional Requirements:
  • Complete mandatory training within 1 year
  • Hold a full driving licence

Benefits:

29 days annual leave (pro-rata for part time), inclusive of 8 statutory days. The estimated salary for this position is around £23,000 per annum.



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