Medical Bookings Coordinator

5 days ago


Westhill, Aberdeenshire, United Kingdom ROC Clinic Full time

**About ROC Clinic**

ROC Clinic is a private healthcare organization with a strong presence in the UK, offering integrated healthcare services for both occupational health and private health needs.

**Our Mission**

We strive to provide high-quality, patient-centered care, focusing on rapid access, rapid diagnosis, and treatment. Our team of medical professionals is dedicated to delivering exceptional healthcare services.

**Job Summary**

We are seeking a highly organized and detail-oriented Medical Bookings Supervisor to join our team at ROC Clinic. As a key member of our healthcare administration team, you will be responsible for supervising medical bookings, managing communication regarding appointments, coordinating with medical staff, and providing exceptional customer service.

**Key Responsibilities**

  • Supervise medical bookings and ensure seamless appointment scheduling
  • Manage communication with patients, clients, and medical staff regarding appointments and medical procedures
  • Coordinate with medical staff to ensure efficient and effective patient care
  • Provide exceptional customer service to patients and clients
  • Conduct training sessions for medical staff on scheduling and patient care procedures
  • Develop and implement processes to improve patient access and satisfaction
  • Collaborate with the healthcare administration team to achieve departmental goals and objectives

**Requirements**

  • Supervisory experience in healthcare administration
  • Excellent communication and interpersonal skills
  • Knowledge of medical procedures and terminology
  • Strong organizational and time-management skills
  • Certification in healthcare administration or related field (or clinical qualifications and/or registration)

**What We Offer**

As a Medical Bookings Supervisor at ROC Clinic, you will have the opportunity to work in a dynamic and patient-centered environment, with a team of dedicated healthcare professionals. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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