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Medical Bookings Supervisor

2 months ago

Westhill, Aberdeenshire, United Kingdom ROC Clinic Full time
About ROC Clinic

ROC Clinic is a private healthcare organization with a strong presence in London and Aberdeen, specializing in Rapid Access, Rapid Diagnosis, and Treatment. Our integrated healthcare services cater to both Occupational Health and Private Health needs, including health screening, health surveillance, on-site medical staff, and urgent consultations.

Job Summary

This is a full-time role (on-site/hybrid) for a Medical Bookings Supervisor at ROC Clinic. The successful candidate will be responsible for supervising medical bookings, managing communication regarding appointments, coordinating with medical staff, providing customer service, and conducting training sessions.

Key Responsibilities
  • Supervise medical bookings to ensure efficient scheduling and timely appointments
  • Manage communication with patients, medical staff, and other stakeholders regarding appointments and medical procedures
  • Coordinate with medical staff to ensure seamless delivery of healthcare services
  • Provide exceptional customer service to patients and their families
  • Conduct training sessions for medical staff on scheduling, communication, and customer service best practices
Requirements
  • Supervisory skills for managing medical bookings and staff
  • Knowledge of medicine for understanding medical procedures and protocols
  • Training skills for conducting sessions with medical staff
  • Strong organizational and time-management skills
  • Certification in healthcare administration or a related field