Luxury Guest Experience Specialist
2 days ago
Threadneedles Hotel, a luxurious boutique property in Central London, is seeking a skilled and attentive Hotel Receptionist to join its team. This exciting opportunity allows individuals to develop their customer service skills, work in a dynamic environment, and contribute to the hotel's reputation for excellence.
About the JobThe selected candidate will be responsible for handling guest interactions, processing transactions, and maintaining a high level of professionalism in their daily work. Prior experience in the hotel industry, particularly with Opera, is required, as well as excellent communication and problem-solving skills.
To succeed in this role, you should be able to prioritize tasks effectively, manage multiple responsibilities, and maintain a positive attitude in a fast-paced environment.
Remuneration and BenefitsThis attractive role offers a competitive salary of £25,000 - £30,000 per annum, based on your level of experience. In addition, you will receive a generous benefits package, including 28 days' annual leave (increasing to 33 with length of service), Marriott staff rate, and various financial wellbeing initiatives.
Responsibilities- Deliver exceptional customer service, responding to guest inquiries and resolving issues promptly.
- Process transactions accurately, adhering to established policies and procedures.
- Maintain a clean and organized workspace, ensuring a positive impression for guests.
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Luxury Guest Experience Specialist
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Luxury Guest Experience Specialist
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Luxury Guest Experience Coordinator
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Luxury Hotel Guest Experience Specialist
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