Luxury Guest Experience Coordinator
3 days ago
**Job Overview:** Luxury Guest Experience Coordinator
We are proud to offer a unique opportunity for an experienced Front Office Agent to join our team as a Luxury Guest Experience Coordinator at Bulgari Hotel London. This role is perfect for someone who is passionate about delivering exceptional guest experiences and has a proven track record in the hospitality industry.
About the Job:
In this critical role, you will work closely with our Front Office Manager to ensure that every guest receives a personalized and memorable experience. Your primary responsibilities will include:
- Providing expert advice and guidance to guests regarding hotel services, amenities, and local attractions.
- Coordinating guest room assignments, moves, and upgrades, ensuring seamless execution and exceptional communication.
- Building strong relationships with colleagues and stakeholders to drive sales and revenue growth.
What We Offer:
- A competitive salary of £42,000 - £55,000 per annum (dependent on experience).
- A comprehensive benefits package, including health insurance, pension scheme, and generous holiday allowance.
- Ongoing training and development opportunities to enhance your skills and career prospects.
Requirements:
- A minimum of 2 years' experience in a similar role within the hospitality industry.
- Excellent written and spoken English skills, with fluency in a second language desirable.
- Strong technical skills, including proficiency in MARSHA, Opera, Excel, and Word.
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