Luxury Guest Experience Manager

2 days ago


London, Greater London, United Kingdom Rocket Food Full time
Rocket Food: Delivering Exceptional Guest Experiences

We are seeking an experienced and talented Luxury Guest Experience Manager to join our team. As a key member of our trackside hospitality team, you will be responsible for ensuring that all guests receive the highest standards of service and hospitality.

Key Responsibilities:

  • Coordinating daily tasks and activities to deliver seamless events.
  • Working closely with the wider trackside hospitality and catering team to ensure that all guests receive exceptional care and attention.

To succeed in this role, you will require:

Essential Skills and Qualifications
  • Excellent communication and interpersonal skills.
  • Experience working in a luxury hospitality environment.
  • The ability to work effectively under pressure to meet deadlines and targets.
  • Strong organizational skills with the ability to prioritize tasks.

You will also benefit from:

Generous Compensation and Benefits Package
  • An estimated salary of £40,000 - £60,000 per annum, depending on experience.
  • A generous holiday entitlement increasing with length of service.
  • Access to exclusive travel discounts and wellbeing events.

About Rocket Food

Rocket Food is a leading provider of high-end hospitality services. We pride ourselves on delivering exceptional guest experiences in a fast-paced and dynamic environment. If you have a passion for hospitality and are looking for a challenging and rewarding career, we encourage you to apply for this exciting opportunity.



  • London, Greater London, United Kingdom The Landmark London Full time

    As a Luxury Guest Experience Manager at The Landmark London, you will be responsible for consistently delivering memorable moments and five-star service to our guests and each other. You will work closely with our front-of-house team to ensure that every guest has an exceptional experience.Key responsibilities include being aware of activities in the city,...


  • London, Greater London, United Kingdom Rapport Guest Services Full time

    Role OverviewRapport Guest Services is seeking an experienced Guest Experience Coordinator to join our team. As a key member of our corporate reception services team, you will be responsible for delivering exceptional guest experiences and providing top-notch customer service to our clients and their employees.Key Responsibilities:To actively welcome guests...


  • London, Greater London, United Kingdom Hilton Worldwide, Inc. Full time

    Job OverviewWe are seeking a highly skilled and experienced Luxury Guest Experience Director to lead our team at Conrad London St James. As a key member of our Front Office team, you will be responsible for delivering exceptional guest experiences that exceed our guests' expectations.About the RoleThe successful candidate will have previous experience of...


  • London, Greater London, United Kingdom Accor Full time

    Unlock a World of Opportunity at The SavoyWe are seeking a highly skilled and enthusiastic Luxury Guest Experience Coordinator to join our team at The Savoy, a world-renowned luxury hotel. As part of our Guest Services department, you will play a vital role in delivering exceptional service to our discerning guests.About the Role:This is an exciting...


  • London, Greater London, United Kingdom Accor Full time

    Job OverviewWe are seeking a highly skilled and experienced Luxury Guest Experience Host to join our team at The Savoy, a Fairmont Managed Hotel. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and creating memorable moments for our valued guests.


  • London, Greater London, United Kingdom Sea Containers London Full time

    Company OverviewLocated on London's vibrant South Bank, Sea Containers London is a luxurious lifestyle hotel offering an unforgettable experience for its guests. With 359 elegantly designed bedrooms, award-winning food and beverage outlets, and an electric atmosphere, this hotel is a must-visit destination.We are seeking a highly motivated and enthusiastic...


  • London, Greater London, United Kingdom myGwork Full time

    Role OverviewWe are seeking a skilled Luxury Guest Experience Specialist to join our Housekeeping team at Rosewood London. As a key member of our team, you will be responsible for delivering exceptional guest service and maintaining the highest standards of cleanliness in our luxurious guest bedrooms and suites.Key ResponsibilitiesClean and refresh guest...


  • London, Greater London, United Kingdom Splendid Hospitality Group Full time

    We are seeking a highly skilled Luxury Guest Experience Ambassador to join our Splendid Hospitality Group team.Company OverviewSplendid Hospitality Group is a world-renowned hospitality leader, dedicated to delivering exceptional guest experiences in a vibrant and supportive environment. Our luxury hotels are the perfect blend of modern style and classic...


  • London, Greater London, United Kingdom The Peninsula London Full time

    Job SummaryWe are seeking a highly skilled Luxury Guest Experience Coordinator to join our team at The Peninsula London. This is an exceptional opportunity to work in a high-profile flagship hotel in one of the world's most iconic cities.About the RoleThe successful candidate will be responsible for delivering impeccable service to hotel guests, with a focus...


  • London, Greater London, United Kingdom Accor Full time

    Luxury Guest Experience Specialist\We are seeking a highly skilled and experienced Luxury Guest Experience Specialist to join our team at The Savoy, a Fairmont Managed Hotel. As a key member of our team, you will provide exceptional guest experiences, ensuring seamless communication with all teams and attention to detail.\You will handle internal and...


  • London, Greater London, United Kingdom Bulgari Hotel London Full time

    **Job Overview:** Luxury Guest Experience CoordinatorWe are proud to offer a unique opportunity for an experienced Front Office Agent to join our team as a Luxury Guest Experience Coordinator at Bulgari Hotel London. This role is perfect for someone who is passionate about delivering exceptional guest experiences and has a proven track record in the...


  • London, Greater London, United Kingdom Accor Full time

    Company OverviewRaffles London at The OWO is a luxury hotel that unites the allure and heritage of Raffles with one of the world's most historic addresses on London's Whitehall.Job DescriptionAs a Guest Experience Executive, you will be responsible for ensuring that our guests have an exceptional experience during their stay with us. This includes providing...


  • London, Greater London, United Kingdom Accor Full time

    Discover an exceptional opportunity to join Raffles London at The OWO as a Luxury Guest Experience Professional. This esteemed role offers the chance to contribute towards delivering unparalleled guest experiences in one of the world's most historic and luxurious addresses.About UsRaffles London at The OWO is a 5-star hotel that unites the allure and...


  • London, Greater London, United Kingdom Westin Hotels Full time

    At The Westin London City, we believe that every guest deserves a personalized experience. As a Guest Experience Executive, you will work closely with the Front of House team to create unforgettable moments for our guests.With a strong focus on wellness and relaxation, our luxury spa hotel offers a range of amenities and services designed to promote physical...


  • London, Greater London, United Kingdom The Peninsula London Full time

    Our StoryThe Peninsula London occupies one of London's most prestigious addresses, boasting 190 light-filled guest rooms and suites designed by Peter Marino. We offer world-class restaurants and bars, including Brooklands helmed by Michelin-starred Chef Director Claude Bosi, the idyllic Peninsula Spa, and a luxury retail arcade.Job DescriptionWe are looking...


  • London, Greater London, United Kingdom Hilton Worldwide, Inc. Full time

    Job OverviewWe are seeking a highly motivated and experienced Guest Experience Manager to join our team at Conrad London St James.This is an excellent opportunity for a professional with a passion for delivering exceptional guest experiences in a 5-star luxury environment.Key ResponsibilitiesLead the daily operations of the Guest Relations & Duty Manager...


  • London, Greater London, United Kingdom Rapport Guest Services Full time

    **Job Summary:**Rapport Guest Services is seeking a skilled Deputy Guest Services Manager to lead our Ambassador team in delivering exceptional guest experiences.As a Deputy Guest Services Manager, you will be responsible for creating a thriving workplace and ensuring your team is satisfied in their job and work environment. You will act as a role model by...


  • London, Greater London, United Kingdom Pan Pacific London Full time

    Experience the pinnacle of luxury at Pan Pacific London, a Forbes Five-Star Property in the heart of the City. We are seeking an exceptional Service One Agent to join our team. About YouWe are looking for a passionate and guest-focused individual who can deliver outstanding experiences for our discerning guests. As a Service One Agent, you will be...


  • London, Greater London, United Kingdom Hyatt Corporation Full time

    OverviewPark Hyatt London River Thames is a luxurious hotel located in the heart of London, offering 203 spacious rooms and suites. Our hotel boasts stunning city and river views, exquisite dining options, state-of-the-art events space, and an indulgent spa with relaxation lounges, nail salon, spa rooms, and indoor pool.About YouWe are seeking a highly...


  • London, Greater London, United Kingdom Belmond Full time

    At the British Pullman, we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. As Director of Guest Experience, you will play a pivotal role in crafting unforgettable journeys for our esteemed clientele. This is an exceptional opportunity to lead a dynamic team, drive creativity,...