Senior Hospitality Manager for Front Desk and Guest Services
16 hours ago
Salary: £40,000 per annum
We are seeking a highly skilled and experienced Front of House Manager to join our team in Cambridge. As a lifestyle hotel, we offer a unique and personalized experience for our guests.
The successful candidate will be responsible for leading the Front of House team, ensuring that all room allocations are handled efficiently and effectively. They will also be responsible for implementing upselling and membership processes, as well as recruiting, training, and developing team members.
To be successful in this role, you will need to have previous experience as a Front of House manager in a branded or corporate hotel. You will also need excellent attention to detail and a passion for delivering exceptional customer service.
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Hotel Front Desk Operations Manager
6 days ago
Cambridge, Cambridgeshire, United Kingdom Accor Hotels Full timeJob Title: Hotel Front Desk Operations ManagerThis role is responsible for the smooth operation of the front desk and ensuring that all hotel guests receive exceptional service. With a focus on delivering high-quality service, you will oversee daily operations, manage staff, and ensure seamless communication with other departments.Key Responsibilities:-...
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Front Desk Representative
6 days ago
Cambridge, Cambridgeshire, United Kingdom AccorHotel Full timeJob Description:We are seeking an experienced Front Desk Representative to join our team at AccorHotel. As a key member of our front office team, you will be responsible for delivering exceptional service to our guests, ensuring their needs are met and exceeded.Your primary responsibilities will include:Greeting guests and checking them in/out of the...
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Front Desk Ambassador
6 days ago
Cambridge, Cambridgeshire, United Kingdom Accor Hotels Full timeJob OverviewThe Accor Group is a leading hospitality provider with 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.We are looking for a dedicated individual to join our team as a Front Desk Ambassador at Ibis Cambridge Central Station. As a member of our team, you will be responsible for ensuring exceptional guest...
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Front Desk Ambassador
18 hours ago
Cambridge, Cambridgeshire, United Kingdom Novotel Cambridge North Full timeAbout UsNovotel Cambridge North is a hospitality leader committed to delivering exceptional experiences for our guests. We believe in empowering our team members to grow and learn every day.We're seeking a talented Hotel Receptionist to join our team. As a key member of our front desk team, you will be responsible for providing seamless guest services,...
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Front Desk Associate
1 day ago
Cambridge, Cambridgeshire, United Kingdom Accor Hotels Full timeRole OverviewWe are seeking a highly skilled and enthusiastic Hotel Welcome Expert to join our team at the Ibis Cambridge Central Station. This is a fantastic opportunity for individuals who possess excellent communication skills, a warm smile, and a genuine passion for providing exceptional customer service.The successful candidate will be responsible for...
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Luxury Hotel Front Desk Representative
1 month ago
Cambridge, Cambridgeshire, United Kingdom AccorHotel Full timeAt AccorHotel, we strive to deliver exceptional experiences for our guests. As a Luxury Hotel Front Desk Representative, you will play a crucial role in making this happen.We are seeking a passionate and dedicated individual to join our team at Ibis Cambridge Central Station. If you have experience in reception and are looking for a challenging and rewarding...
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Guest Service Lead
1 day ago
Cambridge, Cambridgeshire, United Kingdom Krystle Recruitment Solutions Full timeAbout the Role:We are seeking an exceptional Front of House Manager to lead our team at a lifestyle hotel in Cambridge. As a seasoned professional, you will oversee front desk operations, driving excellence in guest service and creating memorable experiences.Key responsibilities include:Managing the Front of House team, ensuring seamless execution of brand...
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Hospitality Professional
5 days ago
Cambridge, Cambridgeshire, United Kingdom AccorHotel Full timeRole OverviewWe are seeking a skilled and friendly individual to join our front office team as a Hospitality Professional - Guest Services Specialist. This is a full-time employment opportunity with no remote work option.About the JobThis role involves providing exceptional guest care from arrival to departure, ensuring high-quality services for guest...
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Adult's Front Office Lead
6 days ago
Cambridge, Cambridgeshire, United Kingdom Accor Hotels Full timeJob SummaryThe successful candidate will be responsible for supervising the smooth operation of the Front Desk, ensuring that all hotel guests and visitors receive a high level of service and care.This is an exciting opportunity for someone with a passion for delivering exceptional hospitality to work in a fast-paced environment.
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Nights Guest Service Manager
3 weeks ago
Cambridge, Cambridgeshire, United Kingdom Aimbridge Hospitality Full timeAbout UsAimbridge Hospitality EMEA is a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts worldwide. We work with leading brands such as Hilton, Accor, Marriott, and IHG, as well as small independent hotels.What's in it for You?As a member of the Aimbridge team, you'll enjoy a suite of benefits, including:Discounted...
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Customer Experience Director
4 days ago
Cambridge, Cambridgeshire, United Kingdom Krystle Recruitment Solutions Full timeAbout the RoleWe are currently looking for a Customer Experience Director - Front of House to join our team at Krystle Recruitment Solutions. As a key member of our hospitality team, you will be responsible for leading the front of house operation, ensuring that all guests receive a seamless, personalised, and memorable experience. This includes managing the...
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Hotel Guest Services Manager
6 days ago
Cambridge, Cambridgeshire, United Kingdom AccorHotel Full timeAre you looking for a challenging and rewarding role in hospitality? Look no further than Accor Hotel's Guest Services Manager position!Estimated Salary: £28,000 - £35,000 per yearAs a key member of our Guest Services team, you'll be responsible for delivering exceptional guest experiences and ensuring the smooth operation of our front office. You'll work...
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Front of House Hospitality Expert
4 weeks ago
Cambridge, Cambridgeshire, United Kingdom Graduate Hotels Full timeJob DescriptionThis is an exciting opportunity to join our Graduate Hotels team as a Front of House Team Member. As a key member of our hospitality team, you will provide exceptional service to our guests throughout their dining experience.Key ResponsibilitiesProviding attentive and courteous service to guests at all times.Ensuring accurate and timely...
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Guest Services Coordinator
17 hours ago
Cambridge, Cambridgeshire, United Kingdom Novotel Cambridge North Full timeRole Description:As a Front Desk Professional at Novotel Cambridge North, you will be the first point of contact for our guests. Your primary responsibility will be to provide exceptional service, handle inquiries, and ensure seamless check-in and check-out processes.Responsibilities:Welcome every guest with a warm smile and provide exceptional service...
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Accommodation Hospitality Specialist
6 days ago
Cambridge, Cambridgeshire, United Kingdom Accor Hotels Full timeJob DescriptionAs a Front Desk Assistant at Ibis Cambridge Central Station, you will be the face of our hotel, extending a warm welcome to guests and ensuring their stay is memorable. Your primary responsibilities will include:Welcoming guests and handling check-in/check-out processes efficientlyProviding exceptional customer service, addressing guest...
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Guest Services Leader
6 days ago
Cambridge, Cambridgeshire, United Kingdom Accor Hotels Full timeJob Title: Guest Services LeaderLocation: Cambridge, United KingdomEstimated Salary: £32,000 - £40,000 per annumAbout the RoleWe are seeking an experienced Guest Services Leader to join our team at ibis Cambridge Central Station. As a key member of our front office operations, you will be responsible for leading and motivating the Reception team to achieve...
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Part Time Nights Guest Service Lead
3 weeks ago
Cambridge, Cambridgeshire, United Kingdom Aimbridge Hospitality Full timeWhy Choose Us?Aimbridge Hospitality offers a dynamic work environment with opportunities for growth and development. As a part-time Nights Guest Service Manager at the Holiday Inn Express Cambridge branch, you'll be part of a passionate team delivering exceptional experiences for our guests.Your Salary$35,000 - $45,000 per annum, depending on...
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Accor Hotels Night Duty Supervisor
6 days ago
Cambridge, Cambridgeshire, United Kingdom Accor Hotels Full timeJob Summary: We seek a highly motivated and experienced individual to lead our night duty team at Accor Hotels. This role involves overseeing the smooth operation of the front desk, managing staff, and ensuring exceptional guest service.Main Responsibilities:- Manage and supervise front desk staff to deliver high-quality service- Conduct regular audits to...
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Front of House Operations Manager
4 days ago
Cambridge, Cambridgeshire, United Kingdom Krystle Recruitment Solutions Full timeJob SummaryWe are seeking an experienced and skilled Front of House Manager to join our team at Krystle Recruitment Solutions. As a Front of House Manager, you will be responsible for leading and managing the front desk operations, ensuring that all room allocations are dealt with accurately and efficiently, and recruiting, appointing, retaining, reviewing,...
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Front Desk Support Associate
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom LabCentral Full timeAs a Front Desk Support Associate at LabCentral, you will play a vital role in delivering high-quality customer service and ensuring a seamless experience for our residents. Key responsibilities include maintaining a welcoming lobby environment, executing front desk activities, and assisting the Events team. You will also provide orientation and guidance to...