Nights Guest Service Manager

2 days ago


Cambridge, Cambridgeshire, United Kingdom Aimbridge Hospitality Full time

About Us

Aimbridge Hospitality EMEA is a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts worldwide. We work with leading brands such as Hilton, Accor, Marriott, and IHG, as well as small independent hotels.

What's in it for You?

As a member of the Aimbridge team, you'll enjoy a suite of benefits, including:

  • Discounted hotel stays across our portfolio – up to 50% off food & beverage and spa services
  • Wagestream – access to up to 40% of your pay as earned, plus automatic savings for financial wellbeing
  • 24/7 employee assistance programme
  • Career and lifestyle breaks – taking time off for key life events
  • Volunteer days – up to two days per year for charitable activities
  • Staff meals on duty

A Day in the Life...

As a part-time Nights Guest Service Manager at the Holiday Inn Express Cambridge branch, you'll be responsible for ensuring guest and staff safety during night shifts. As an ambassador, you'll deliver exceptional service to guests, conducting security checks, fire safety audits, and nightly business closures. You'll also recruit, train, and develop the Night team to provide outstanding experiences.



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