Guest Service Lead

Job Title: Guest Services LeaderLocation: Cambridge, United KingdomEstimated Salary: £32,000 - £40,000 per annumAbout the RoleWe are seeking an experienced Guest Services Leader to join our team at ibis Cambridge Central Station. As a key member of our front office operations, you will be responsible for leading and motivating the Reception team to achieve...

Are you looking for a challenging and rewarding role in hospitality? Look no further than Accor Hotel's Guest Services Manager position!Estimated Salary: £28,000 - £35,000 per yearAs a key member of our Guest Services team, you'll be responsible for delivering exceptional guest experiences and ensuring the smooth operation of our front office. You'll work...

Hotel Room Attendant Job Description: We are currently seeking a Hotel Room Attendant to join our housekeeping team. The successful candidate will be responsible for cleaning and maintaining guest rooms to a high standard, replenishing linens and guest supplies, providing exceptional customer service, reporting maintenance issues and handling lost property,...

About the JobThis is an exciting opportunity to join our dynamic front desk team at Novotel Cambridge North as a Hotel Receptionist. As a key point of contact for our guests, you will be responsible for delivering exceptional hospitality services, ensuring that our guests feel welcome and valued throughout their stay.Key ResponsibilitiesManage guest arrivals...

Role Description:As a Front Desk Professional at Novotel Cambridge North, you will be the first point of contact for our guests. Your primary responsibility will be to provide exceptional service, handle inquiries, and ensure seamless check-in and check-out processes.Responsibilities:Welcome every guest with a warm smile and provide exceptional service...

**About The Fellows House**The Fellows House is committed to delivering exceptional experiences for all our guests. As a Guest Service Ambassador, you will play a vital role in ensuring our rooms showcase style while maintaining a welcoming atmosphere.**Key Responsibilities**Take ownership of the housekeeping phone and respond promptly to guest requests...

Job Requirements: To be successful in this role, you will need to be a passionate individual with a strong desire to deliver exceptional customer service. Previous experience in reception or customer-facing roles is essential, as well as excellent communication and problem-solving skills.\Key Responsibilities: Welcome guests, handle guest complaints,...

We are seeking a highly motivated and organised Reservations and Guest Services Coordinator to join our team at Accor Hotel. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer experiences and ensuring that all aspects of our hotel operations run smoothly.About the Role:In this role, you will be responsible...

Role OverviewWe are seeking a skilled and friendly individual to join our front office team as a Hospitality Professional - Guest Services Specialist. This is a full-time employment opportunity with no remote work option.About the JobThis role involves providing exceptional guest care from arrival to departure, ensuring high-quality services for guest...

About the Job">We are looking for an experienced Accommodation Night Concierge to join our concierge team.In this role, you will be responsible for welcoming guests and showcasing your knowledge of the local area, recommending attractions, restaurants, and transport options.You will assist with reservations, directions, and other guest requests.">Key...

About the RoleThis exciting opportunity as a Guest Experience Specialist offers a chance to grow your skills and experience in a dynamic environment. You will work closely with various departments to ensure a wonderful guest experience.Deliver excellent service to customersEnsure quality of service is achievedHandle guest complaints and provide timely...

Are you passionate about creating memorable moments for our guests? We're seeking a Guest Experience Coordinator to join our AccorHotel team.In this role, you'll work closely with the reception team to ensure that every guest receives an exceptional experience.Your Key Responsibilities will include:Assisting in running front office operationsProviding...

Front of House Team Lead OpportunityWe are seeking an experienced Front of House Manager to join our team in Cambridge.This is a fantastic opportunity to lead a unique front of house operation, delivering exceptional customer service and creating memorable experiences for our guests.Your key responsibilities will include:Leading and managing the Front of...

Job SummaryWe are seeking a dedicated and detail-oriented Hospitality Professional to join our team as a Guest Room Care specialist. In this role, you will be responsible for maintaining the highest standards of cleanliness and organization in our guest rooms.About WGC Ltd.WGC Ltd. is the UK's leading outsourced hotel services company, providing exceptional...

Job OverviewSalary: £40,000 per annumWe are seeking a highly skilled and experienced Front of House Manager to join our team in Cambridge. As a lifestyle hotel, we offer a unique and personalized experience for our guests.The successful candidate will be responsible for leading the Front of House team, ensuring that all room allocations are handled...

We are currently recruiting for a Night Receptionist to join our team at Gonville Hotel Cambridge. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, handling all requests and queries efficiently, and maintaining the highest levels of service during the night shift.The ideal candidate...

Job Details: WGC Ltd. is currently seeking an experienced and enthusiastic Guest Experience Host to join our Front of House team. The role involves working closely with other team members to ensure that our hotel meets the highest standards of cleanliness and customer service. Key responsibilities include cleaning guest rooms, replenishing amenities, and...

About ibis CambridgeWe are a leading hospitality group with a global presence and a commitment to innovation and excellence.Our team is passionate about providing exceptional experiences for our guests while fostering a culture of responsibility and sustainability.We are now seeking an experienced Maintenance Service Delivery Lead to join our team at ibis...

Are you a dedicated and results-driven individual looking to take your career to the next level?About the Opportunity:Support the housekeeping team in achieving exceptional guest satisfaction ratings.Contribute to the development and implementation of process improvements.This exciting opportunity involves managing room cleaning operations, optimizing...

We are seeking a highly skilled Guest Experience and Customer Satisfaction Specialist to join our Front Office team at Thefellowshouse. As a key member of the department, you will be responsible for ensuring exceptional customer experiences and maintaining high service standards.Key Responsibilities:Handle guest requests, inquiries, and complaints in a...