Resort Concierge and Guest Services Liaison
1 week ago
About the Job
">We are looking for an experienced Accommodation Night Concierge to join our concierge team.
In this role, you will be responsible for welcoming guests and showcasing your knowledge of the local area, recommending attractions, restaurants, and transport options.
You will assist with reservations, directions, and other guest requests.
">Key Responsibilities
">- ">
- Welcome guests and provide exceptional service ensuring every guest feels valued and appreciated.">
- Showcase your knowledge of the local area, recommending attractions, restaurants, and transport options.">
- Assist with reservations, directions, and other guest requests.">
Requirements
">To succeed in this role, you will need to have excellent communication and interpersonal skills, be able to work well under pressure, and have a passion for delivering exceptional guest experiences.
">A manual driving license is essential for this position.
">Our Benefits
">We offer a range of benefits, including:
">- ">
- An estimated hourly rate of £11.80 for full-time hours (39 hours per week).">
- Free and healthy meals when on duty.">
- Growth opportunities through our Personal Development programs.">
- A chance to make a difference through our Corporate Responsibility programs.">
- Discounted hotel nights and food and beverage purchases through our Team Member Travel Program.">
- High street discounts with Perks at Work.">
- 28 days' holiday including bank holidays, increasing yearly to up to 33 days.">
- Discounted dental and health cover.">
- Subsidised taxi scheme.">
- Guest experience day after successfully passing probation.">
- Modern and inclusive team members' areas.">
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