Reception and Guest Services Professional
2 weeks ago
Job Requirements: To be successful in this role, you will need to be a passionate individual with a strong desire to deliver exceptional customer service. Previous experience in reception or customer-facing roles is essential, as well as excellent communication and problem-solving skills.
\Key Responsibilities: Welcome guests, handle guest complaints, maintain clean working areas, check guests in and out, listen to guest needs, and strive to provide a service that earns their loyalty.
\Working Hours: Full-time, 40 hours per week
\Contract Type: Permanent contract
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Guest Services Leader
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom Accor Hotels Full timeJob Title: Guest Services LeaderLocation: Cambridge, United KingdomEstimated Salary: £32,000 - £40,000 per annumAbout the RoleWe are seeking an experienced Guest Services Leader to join our team at ibis Cambridge Central Station. As a key member of our front office operations, you will be responsible for leading and motivating the Reception team to achieve...
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Reception Services Coordinator
1 week ago
Cambridge, Cambridgeshire, United Kingdom Accor Hotels Full timeJob SummaryWe are seeking a highly motivated Front Desk Associate to join our team at Ibis Cambridge Central Station. As a Reception Services Coordinator, you will be responsible for delivering exceptional guest experiences and ensuring seamless hotel operations.Salary: £12.70 per hour
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Reception Services Assistant
6 days ago
Cambridge, Cambridgeshire, United Kingdom Accor Hotels Full timeAbout UsAccor Hotels is a leading hospitality company with a portfolio of over 5,600 hotels across 110 countries. We are committed to providing our guests with an exceptional experience, and our Heartists are the key to making this happen.Job DescriptionAs a Reception Services Assistant, you will play a vital role in ensuring our guests have a memorable stay...
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Hotel Guest Services Manager
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom AccorHotel Full timeAre you looking for a challenging and rewarding role in hospitality? Look no further than Accor Hotel's Guest Services Manager position!Estimated Salary: £28,000 - £35,000 per yearAs a key member of our Guest Services team, you'll be responsible for delivering exceptional guest experiences and ensuring the smooth operation of our front office. You'll work...
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Reception Team Lead
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom AccorHotel Full timeJoin us at Accor Hotel as a Reception Team Lead and take the first step towards a rewarding career in hospitality.Estimated Salary: £22,000 - £28,000 per yearIn this exciting role, you'll have the opportunity to lead a dynamic team of Reception staff and contribute to the smooth operation of our front office. You'll be responsible for guiding and...
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Accor Reception Supervisor
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom Accor Hotels Full timeJob Title: Accor Reception SupervisorLocation: Cambridge, United KingdomEstimated Salary: £25,000 - £30,000 per annumAbout the RoleWe are seeking an experienced Reception Supervisor to join our team at ibis Cambridge Central Station. As a key member of our front office operations, you will be responsible for providing guidance and support to the Reception...
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Hospitality Professional
1 week ago
Cambridge, Cambridgeshire, United Kingdom AccorHotel Full timeRole OverviewWe are seeking a skilled and friendly individual to join our front office team as a Hospitality Professional - Guest Services Specialist. This is a full-time employment opportunity with no remote work option.About the JobThis role involves providing exceptional guest care from arrival to departure, ensuring high-quality services for guest...
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Guest Experience Coordinator
1 week ago
Cambridge, Cambridgeshire, United Kingdom AccorHotel Full timeAre you passionate about creating memorable moments for our guests? We're seeking a Guest Experience Coordinator to join our AccorHotel team.In this role, you'll work closely with the reception team to ensure that every guest receives an exceptional experience.Your Key Responsibilities will include:Assisting in running front office operationsProviding...
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Travelodge Reception Staff Member
3 weeks ago
Cambridge, Cambridgeshire, United Kingdom Travelodge Full timeAbout the Job: Be part of our dynamic and energetic team at Travelodge Cambridge Orchard Park! As a Reception Team Member, you'll play a vital role in delivering excellent service, handling day-to-day tasks efficiently, and ensuring our guests have a wonderful stay with us.Your Key Tasks: Greet and register guests, manage room allocations, provide...
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Guest Services Coordinator
6 days ago
Cambridge, Cambridgeshire, United Kingdom Novotel Cambridge North Full timeRole Description:As a Front Desk Professional at Novotel Cambridge North, you will be the first point of contact for our guests. Your primary responsibility will be to provide exceptional service, handle inquiries, and ensure seamless check-in and check-out processes.Responsibilities:Welcome every guest with a warm smile and provide exceptional service...
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Hotel Reception Team Member
6 days ago
Cambridge, Cambridgeshire, United Kingdom Accor Hotels Full timeCompany OverviewHospitality is a work of heart, and Accor Group is at the forefront of this art. As a pioneering company with more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries, we are dedicated to innovating and challenging the status quo.We believe that our guests deserve an exceptional experience, and our...
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Hospitality Professional
6 days ago
Cambridge, Cambridgeshire, United Kingdom WGC Ltd. Full timeJob SummaryWe are seeking a dedicated and detail-oriented Hospitality Professional to join our team as a Guest Room Care specialist. In this role, you will be responsible for maintaining the highest standards of cleanliness and organization in our guest rooms.About WGC Ltd.WGC Ltd. is the UK's leading outsourced hotel services company, providing exceptional...
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Customer Service Ambassador
3 weeks ago
Cambridge, Cambridgeshire, United Kingdom Travelodge Full timeJob Summary: Are you looking for a rewarding opportunity to join a forward-thinking hospitality brand? As a Reception Team Member, you'll contribute to the smooth operation of our hotel, deliver top-notch customer service, and build lasting relationships with our guests.Your Key Responsibilities:Ensure seamless guest experiences through attentive reception...
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Guest Service Ambassador
1 week ago
Cambridge, Cambridgeshire, United Kingdom Thefellowshouse Full time**About The Fellows House**The Fellows House is committed to delivering exceptional experiences for all our guests. As a Guest Service Ambassador, you will play a vital role in ensuring our rooms showcase style while maintaining a welcoming atmosphere.**Key Responsibilities**Take ownership of the housekeeping phone and respond promptly to guest requests...
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Guest Service Lead
6 days ago
Cambridge, Cambridgeshire, United Kingdom Krystle Recruitment Solutions Full timeAbout the Role:We are seeking an exceptional Front of House Manager to lead our team at a lifestyle hotel in Cambridge. As a seasoned professional, you will oversee front desk operations, driving excellence in guest service and creating memorable experiences.Key responsibilities include:Managing the Front of House team, ensuring seamless execution of brand...
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Hotel Guest Services Associate
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom WGC Ltd. Full timeHotel Room Attendant Job Description: We are currently seeking a Hotel Room Attendant to join our housekeeping team. The successful candidate will be responsible for cleaning and maintaining guest rooms to a high standard, replenishing linens and guest supplies, providing exceptional customer service, reporting maintenance issues and handling lost property,...
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Reception Classroom Leader
1 month ago
Cambridge, Cambridgeshire, United Kingdom Wayman Group Full timeTeaching Opportunity: Join our team as a Reception Teacher in a Good Ofsted-rated school in Cambridge. This is an excellent chance to make a positive impact on the lives of young children and contribute to their academic and personal growth.Responsibilities and Expectations: As a Reception Teacher, you will be expected to:Develop and implement lesson plans...
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Guest Experience Specialist
1 week ago
Cambridge, Cambridgeshire, United Kingdom Accor Hotels Full timeAbout the RoleThis exciting opportunity as a Guest Experience Specialist offers a chance to grow your skills and experience in a dynamic environment. You will work closely with various departments to ensure a wonderful guest experience.Deliver excellent service to customersEnsure quality of service is achievedHandle guest complaints and provide timely...
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Reception Operations Manager
1 week ago
Cambridge, Cambridgeshire, United Kingdom Top Recruit Full time**Front of House Operations**: We are looking for a highly organized and customer-focused Reception Operations Manager to join our team at Top Recruit in Cambridge.This is a full-time role offering a competitive salary between £25,000 and £30,000 per annum. The ideal candidate will have previous experience in a similar role within the healthcare or beauty...
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Accommodation Reception Specialist
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom AccorHotel Full timeCompany OverviewAccorHotel is a leading hospitality company that operates across the globe. Our mission is to deliver exceptional experiences to every guest, every time. We are committed to providing our staff with a positive and supportive work environment, where they can grow and develop their careers.We value diversity, inclusivity, and respect for all...