Reception and Guest Services Professional

2 weeks ago


Cambridge, Cambridgeshire, United Kingdom AccorHotel Full time

Job Requirements: To be successful in this role, you will need to be a passionate individual with a strong desire to deliver exceptional customer service. Previous experience in reception or customer-facing roles is essential, as well as excellent communication and problem-solving skills.

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Key Responsibilities: Welcome guests, handle guest complaints, maintain clean working areas, check guests in and out, listen to guest needs, and strive to provide a service that earns their loyalty.

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Working Hours: Full-time, 40 hours per week

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Contract Type: Permanent contract


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