Accor Reception Supervisor

2 weeks ago


Cambridge, Cambridgeshire, United Kingdom Accor Hotels Full time

Job Title: Accor Reception Supervisor

Location: Cambridge, United Kingdom

Estimated Salary: £25,000 - £30,000 per annum

About the Role

We are seeking an experienced Reception Supervisor to join our team at ibis Cambridge Central Station. As a key member of our front office operations, you will be responsible for providing guidance and support to the Reception team.

You will assist in effectively running the front office operations, including managing the check-in and check-out process, handling guest queries, and maintaining accurate records.

  • Key Responsibilities:
  • Provide exceptional customer service and create positive experiences for guests.
  • Manage front office operations, including reception, reservations, and housekeeping.
  • Lead and motivate the Reception team to achieve high standards of performance.

About You

To succeed in this role, you will need:

  • Relevant Experience:
  • A minimum of 1 year's experience in a similar role, preferably in a hotel or hospitality environment.
  • Skills and Qualifications:
  • Degree in Hospitality, Business Administration, or a related field.
  • Excellent communication and interpersonal skills.
  • Able to work well under pressure and meet deadlines.

What We Offer

In return for your hard work and dedication, we offer:

  • Competitive Salary:
  • £25,000 - £30,000 per annum, depending on experience.
  • Benefits Package:
  • Discounted hotel stays and meals.
  • Opportunities for career advancement.


  • Cambridge, Cambridgeshire, United Kingdom Accor Hotels Full time

    About UsAccor Hotels is a leading hospitality company with a portfolio of over 5,600 hotels across 110 countries. We are committed to providing our guests with an exceptional experience, and our Heartists are the key to making this happen.Job DescriptionAs a Reception Services Assistant, you will play a vital role in ensuring our guests have a memorable stay...


  • Cambridge, Cambridgeshire, United Kingdom Accor Hotels Full time

    Company OverviewHospitality is a work of heart, and Accor Group is at the forefront of this art. As a pioneering company with more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries, we are dedicated to innovating and challenging the status quo.We believe that our guests deserve an exceptional experience, and our...


  • Cambridge, Cambridgeshire, United Kingdom Accor Hotels Full time

    Job Summary: We seek a highly motivated and experienced individual to lead our night duty team at Accor Hotels. This role involves overseeing the smooth operation of the front desk, managing staff, and ensuring exceptional guest service.Main Responsibilities:- Manage and supervise front desk staff to deliver high-quality service- Conduct regular audits to...

  • Reception Team Lead

    2 weeks ago


    Cambridge, Cambridgeshire, United Kingdom AccorHotel Full time

    Join us at Accor Hotel as a Reception Team Lead and take the first step towards a rewarding career in hospitality.Estimated Salary: £22,000 - £28,000 per yearIn this exciting role, you'll have the opportunity to lead a dynamic team of Reception staff and contribute to the smooth operation of our front office. You'll be responsible for guiding and...


  • Cambridge, Cambridgeshire, United Kingdom AccorHotel Full time

    At Accor Hotel, we're committed to creating unforgettable experiences for our guests. As a Front Office Supervisor, you'll play a vital role in making this happen.Estimated Salary: £25,000 - £30,000 per yearAs a key member of our Reception team, you'll be responsible for guiding and supporting your colleagues to achieve their full potential. This will...


  • Cambridge, Cambridgeshire, United Kingdom AccorHotel Full time

    Role Summary: We are seeking a talented and dedicated Receptionist to join our team at Ibis Cambridge Central Station. As the first point of contact for our guests, you will be responsible for creating a welcoming atmosphere and ensuring their stay is nothing short of exceptional.\About the Role: The ideal candidate will possess excellent communication...


  • Cambridge, Cambridgeshire, United Kingdom Accor Hotels Full time

    Job DescriptionWe are seeking a dedicated and customer-focused Front Desk Associate to join our team at the Ibis Cambridge Central Station. As a Front Desk Associate, you will be responsible for creating a warm and welcoming atmosphere for our guests, ensuring their stay is comfortable and enjoyable.Your key responsibilities will include:Providing...


  • Cambridge, Cambridgeshire, United Kingdom Accor Hotels Full time

    We are seeking a Customer Service Ambassador to join our Reception team at Ibis Cambridge Central Station. As a key member of our front-of-house team, you will play a vital role in ensuring our guests have a memorable stay.You will need to be fluent in English, have excellent communication skills, and a strong ability to work independently as part of a team....


  • Cambridge, Cambridgeshire, United Kingdom Accor Hotels Full time

    Role OverviewWe are seeking a highly skilled and enthusiastic Hotel Welcome Expert to join our team at the Ibis Cambridge Central Station. This is a fantastic opportunity for individuals who possess excellent communication skills, a warm smile, and a genuine passion for providing exceptional customer service.The successful candidate will be responsible for...


  • Cambridge, Cambridgeshire, United Kingdom AccorHotel Full time

    A journey awaits at AccorHotel. We connect hearts from arrival to farewell, creating unforgettable moments for our guests.We offer various benefits, tailored to your growth and aspirations.Some highlights include:Freenight stays in our UK hotels50% discount in any Accor RestaurantDiscounted hotel rates worldwide in Accor HotelsPersonal development through...


  • Cambridge, Cambridgeshire, United Kingdom Accor Hotels Full time

    Key ResponsibilitiesFront Office Operation: Conduct daily briefings, manage staff tasks, analyze rate variance reports, communicate with Front Office Manager, and ensure documentation of guest-related issues.Team Management: Provide department orientation, monitor team members' appearance and attitude, motivate team members, and create a positive work...


  • Cambridge, Cambridgeshire, United Kingdom Accor Hotels Full time

    Job SummaryWe are seeking a highly motivated Front Desk Associate to join our team at Ibis Cambridge Central Station. As a Reception Services Coordinator, you will be responsible for delivering exceptional guest experiences and ensuring seamless hotel operations.Salary: £12.70 per hour


  • Cambridge, Cambridgeshire, United Kingdom AccorHotel Full time

    Are you looking for a challenging and rewarding role in hospitality? Look no further than Accor Hotel's Guest Services Manager position!Estimated Salary: £28,000 - £35,000 per yearAs a key member of our Guest Services team, you'll be responsible for delivering exceptional guest experiences and ensuring the smooth operation of our front office. You'll work...


  • Cambridge, Cambridgeshire, United Kingdom AccorHotel Full time

    Company Overview: At AccorHotel, we strive to create unforgettable experiences for our guests by fostering connections from arrival to departure. Our mission is to make every stay a memorable one.\Job Description: As our next Receptionist, you will be the face of Ibis Cambridge Central Station, extending a warm welcome to our guests while ensuring their...


  • Cambridge, Cambridgeshire, United Kingdom Accor Hotels Full time

    About the RoleAs a Customer Service Representative at Ibis Cambridge Central Station, you will be part of a friendly team of 40 talents who are passionate about hotel success and have attention to detail.You will be responsible for delivering excellent service, maintaining cleanliness, handling complaints, and providing responses promptly.This is an...

  • Guest Services Leader

    2 weeks ago


    Cambridge, Cambridgeshire, United Kingdom Accor Hotels Full time

    Job Title: Guest Services LeaderLocation: Cambridge, United KingdomEstimated Salary: £32,000 - £40,000 per annumAbout the RoleWe are seeking an experienced Guest Services Leader to join our team at ibis Cambridge Central Station. As a key member of our front office operations, you will be responsible for leading and motivating the Reception team to achieve...


  • Cambridge, Cambridgeshire, United Kingdom Accor Hotels Full time

    Salary InformationThe salary for this role is £12.20 per hour, with an estimated annual salary of approximately £25,000 based on 39 hours worked per week. This compensation package reflects the company's commitment to recognizing and rewarding the skills and dedication of its employees.


  • Cambridge, Cambridgeshire, United Kingdom Accor Hotels Full time

    Job OverviewWe are seeking a highly skilled Front Office Operations Coordinator to join our team at ibis Cambridge Central Station in Cambridge, United Kingdom.Estimated Salary:£24,000 - £30,000 per annum.Key ResponsibilitiesProvide guidance and support to the Reception team to ensure seamless front office operations.Assist in effectively running the front...


  • Cambridge, Cambridgeshire, United Kingdom Novotel Cambridge North Full time

    Job Title: Customer Service LiaisonEstimated Salary: £25,000 - £28,000 per annumAbout the Role:We are seeking an experienced Customer Service Liaison to join our team at Novotel Cambridge North. The successful candidate will be responsible for managing daily reservations checks, ensuring all back-ups, comments, and payments are set accordingly.The ideal...


  • Cambridge, Cambridgeshire, United Kingdom Novotel Cambridge North Full time

    Job Title: Accommodation and Events CoordinatorEstimated Salary: £24,500 - £27,500 per annumAbout the Role:We are seeking an experienced Accommodation and Events Coordinator to join our team at Novotel Cambridge North. The successful candidate will be responsible for coordinating daily reservations checks, ensuring all back-ups, comments, and payments are...