Guest Services Representative

3 days ago


Cambridge, Cambridgeshire, United Kingdom Novotel Cambridge North Full time
About the Job

This is an exciting opportunity to join our dynamic front desk team at Novotel Cambridge North as a Hotel Receptionist. As a key point of contact for our guests, you will be responsible for delivering exceptional hospitality services, ensuring that our guests feel welcome and valued throughout their stay.

Key Responsibilities
  • Manage guest arrivals and departures efficiently and accurately
  • Process payments and handle cash transactions securely
  • Respond promptly to guest inquiries and resolve any issues in a professional manner
Salary Information

The estimated annual salary for this position is around £19,200, taking into account industry standards for a similar role in the region.

What We Offer
  • A comprehensive training program to develop your skills and knowledge
  • Ongoing support and feedback from our experienced team leaders
  • The opportunity to work in a dynamic and fast-paced environment


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