Front Desk Representative
2 weeks ago
We are seeking an experienced Front Desk Representative to join our team at AccorHotel. As a key member of our front office team, you will be responsible for delivering exceptional service to our guests, ensuring their needs are met and exceeded.
Your primary responsibilities will include:
- Greeting guests and checking them in/out of the hotel
- Providing accurate information about hotel facilities and services
- Responding to guest inquiries and resolving any issues promptly
- Maintaining a clean and organized working area, adhering to high standards of quality
Requirements:
- Previous experience in a front desk or reception role
- Excellent communication and interpersonal skills
- Able to work well under pressure and handle multiple tasks simultaneously
- Familiarity with hotel operations and procedures
What We Offer:
- A salary of £25,000 per annum, dependent on experience
- A comprehensive benefits package, including free nights at AccorHotel properties and discounts at partner restaurants
- Ongoing training and development opportunities through our Accor Academy
- A supportive and dynamic work environment with opportunities for growth and advancement
About Us:
AccorHotel is a leading hospitality company with over 5,000 hotels worldwide. Our mission is to create memorable moments for our guests by connecting hearts from arrival to farewell.
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