Customer Experience Director
3 weeks ago
We are currently looking for a Customer Experience Director - Front of House to join our team at Krystle Recruitment Solutions. As a key member of our hospitality team, you will be responsible for leading the front of house operation, ensuring that all guests receive a seamless, personalised, and memorable experience. This includes managing the front desk team, ensuring accurate and efficient room allocations, and implementing upselling and membership processes while maintaining brand standards.
The successful candidate will have a strong background in hospitality management, excellent leadership skills, and a proven track record of delivering exceptional customer experiences. They will also have excellent communication and interpersonal skills, and be able to work effectively in a fast-paced environment.
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Customer Experience Director
3 weeks ago
Cambridge, Cambridgeshire, United Kingdom Greene King Full timeAbout Your Role as an Assistant ManagerYou will support the General Manager in the day-to-day running of the business and lead the team in delivering amazing experiences for our customers.Support the General Manager in their absence.Bring our brand to life by leading the team.Act as a role model for the team and support with training and development.Be a...
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Brand Experience Director
4 days ago
Cambridge, Cambridgeshire, United Kingdom ENGINEERINGUK Full timeAbout the RoleWe are seeking a highly skilled Brand Experience Director to join our team in Cambridge. As a key member of our store leadership team, you will be responsible for delivering an exceptional brand experience to our customers. This role involves leading, managing, and motivating your team to achieve sales targets and operational excellence.The...
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Customer Experience Director
3 weeks ago
Cambridge, Cambridgeshire, United Kingdom Cineworld Cinemas Ltd Full timeTheatre Management OpportunityCineworld Cinemas Ltd is a leading cinema chain in the UK, operating a number of cinemas across the country. We are seeking a skilled Duty Manager to lead our team of Customer Service Team Members and Maintenance staff at one of our busy cinemas.Job SummaryThe successful candidate will be responsible for leading a team of 25...
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Customer Fulfilment Director
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom EA First Full timeAbout the RoleIn this role as Customer Fulfilment Director, you will lead customer service, fulfilment and service administration functions. You will work closely with the organisation to ensure that targets are met and the customers' experience of order to cash is excellent.You will have had previous experience of running a customer fulfilment team and be...
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Dining Experience Director
4 weeks ago
Cambridge, Cambridgeshire, United Kingdom One Retail Full timeWe are looking for a talented Dining Experience Director to spearhead our catering and service operations at One Retail. This is a full-time position requiring 37.5 hours of work per week.Key Accountabilities:Design and implement innovative menu concepts that exceed customer expectationsLead and motivate the culinary team to achieve excellent food quality...
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Sales and Customer Experience Director
3 weeks ago
Cambridge, Cambridgeshire, United Kingdom Eurocell Group PLC Full time £36,757Join Our Team:Eurocell Group PLC is a dynamic organization dedicated to delivering exceptional customer experiences and driving sales growth. We are currently seeking a talented Branch Manager to join our team and play a key role in shaping our success.About the Role:This position involves leading a small team at one of our trade branches, focusing on sales...
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Store Experience Director
3 days ago
Cambridge, Cambridgeshire, United Kingdom ALLSAINTS Retail Limited Full timeWe are seeking a Store Experience Director to join our team in Cambridge. As a key member of our leadership team, you will be responsible for delivering exceptional customer experiences, driving sales, and achieving financial targets.Key Responsibilities:Lead, manage, and motivate a team of managers and stylists to deliver an exceptional brand experience to...
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Dining Experience Director
3 weeks ago
Cambridge, Cambridgeshire, United Kingdom Select Recruitment Specialists Ltd Full timeJob Overview">Select Recruitment Specialists Ltd is seeking a skilled Dining Experience Director to lead and shape the culinary experience at their historic Cambridge city centre location. As a key member of the management team, you will be responsible for overseeing daily operations, special events, and strategic improvements to the food and beverage...
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Director of Customer Solutions
2 months ago
Cambridge, Cambridgeshire, United Kingdom Thegradcafe Full timeAbout the RoleWe are seeking a highly experienced professional to join our team as a Director, Program Delivery. This role involves leading the delivery of complex projects, managing teams, and influencing solution design to drive business growth and revenue targets.As a key member of our customer solutions team, you will be responsible for researching and...
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User Experience Director
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom CambridgeDesign Full timeJob DescriptionWe are seeking a highly experienced User Experience Director to lead our Insights and Human Factors team. As a key member of our organization, you will be responsible for the strategic direction and development of this capability, aligning with our overall company strategy.Main ResponsibilitiesLead user insight and HF programmes for medical...
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Customer Experience Specialist
4 weeks ago
Cambridge, Cambridgeshire, United Kingdom LabCentral Full timeWe are seeking a Customer Experience Specialist to deliver exceptional customer service, build relationships, and anticipate needs. Our ideal candidate is comfortable with technology and has at least one year of experience in a customer-facing role. The successful applicant will be responsible for maintaining a welcoming lobby environment, executing front...
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Customer Experience Ambassador
4 days ago
Cambridge, Cambridgeshire, United Kingdom Treeleicester Full timeJob Title:Customer Experience AmbassadorAbout the Role:We are looking for talented, motivated and passionate individuals to deliver an exceptional customer experience and a mouth-watering food offering in a fast-paced environment.Key responsibilities include taking responsibility for the customer journey, ensuring their experience is second to none, taking...
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Customer Experience Lead
3 weeks ago
Cambridge, Cambridgeshire, United Kingdom Sofology Full timeKey ResponsibilitiesAs a Deputy Store Manager at Sofology, you will:Provide expert product knowledge to customers, ensuring they find the perfect sofa for their needs.Coach and develop the skills of our sales team, empowering them to deliver exceptional customer experiences.Collaborate with colleagues to maintain high store standards, driving sales growth...
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Customer Experience Advisor
3 months ago
Cambridge, Cambridgeshire, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Cambridge, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...
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Customer Experience Leader
3 weeks ago
Cambridge, Cambridgeshire, United Kingdom EA First Full timeWe are seeking a seasoned Service and Fulfilment professional to lead our EMEA operations through change. This 6-month assignment offers the possibility of a longer-term appointment, with an estimated salary of £70,000.Our organisation is a global manufacturer prioritising customer satisfaction.The ideal candidate will oversee customer service, fulfilment,...
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Customer Experience Coordinator
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom One Retail Full timeCustomer Service Representative - CateringWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Catering. In this role, you will be responsible for delivering exceptional customer experiences, supporting catering operations, and contributing to a positive and productive work...
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Customer Experience Coordinator
1 week ago
Cambridge, Cambridgeshire, United Kingdom Frontier Full timeAbout the Role:This hybrid working role involves providing top-level customer service to our players across our full catalogue of titles. You will manage large volumes of incoming customer questions, identifying and assessing customer needs and delivering positive results. As a mentor, you'll guide junior team members, assess, escalate, give feedback, and...
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Customer Experience Manager
4 days ago
Cambridge, Cambridgeshire, United Kingdom Treeleicester Full time**About Us**At Treeleicester, we are committed to delivering an exceptional customer experience and a mouth-watering food offering. We believe in the importance of creating a welcoming atmosphere for our customers and providing them with a memorable experience.
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Customer Experience Leader
3 weeks ago
Cambridge, Cambridgeshire, United Kingdom DiverseJobsMatter Full timeJob Title: Customer Experience LeaderA forward-thinking leader is sought to drive team success and deliver exceptional guest experiences in our rapidly expanding cinema business.This opportunity allows for career growth within a culture centered around people, with a chance to shape the future of cinema entertainment.We're revolutionizing the way people...
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Customer Experience Ambassador
3 weeks ago
Cambridge, Cambridgeshire, United Kingdom Vindis Group Full timeAbout the Role:We are seeking a Customer Experience Ambassador to join our team at the Vindis Group.Estimated Salary: £25,000 - £30,000 per annumJob Description:Drive brand awareness and customer engagement by confidently offering available resources tailored to customer needs.Take an interest in marketplace and industry changes to stay ahead of the curve.