Customer Experience Leader

3 weeks ago


Cambridge, Cambridgeshire, United Kingdom EA First Full time

We are seeking a seasoned Service and Fulfilment professional to lead our EMEA operations through change. This 6-month assignment offers the possibility of a longer-term appointment, with an estimated salary of £70,000.

Our organisation is a global manufacturer prioritising customer satisfaction.

The ideal candidate will oversee customer service, fulfilment, and administrative functions, implementing improvements and collaborating across departments to meet targets and deliver exceptional customer experiences from order to cash.

This role requires prior experience managing small teams and adapting quickly to drive results.

A background in running customer fulfilment teams is essential, as is a willingness to operate across various business functions to enhance performance and consider interim roles.



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