Customer Experience Ambassador

9 hours ago


Cambridge, Cambridgeshire, United Kingdom Cineworld Cinemas Ltd Full time

Customer Experience Ambassador

We are looking for a charismatic and engaging Customer Experience Ambassador to join our team at Cineworld Cinemas Ltd. As a key ambassador for our brand, you will be responsible for delivering exceptional customer service, promoting cinema memberships, and driving sales.

About the Role:

  • Delivering exceptional customer service and experiences
  • Promotion and sale of tickets, retail, alcohol, food, and memberships
  • Cash handling and accurate transactions
  • Ushering and piracy prevention
  • Maintaining health and safety standards and reporting any breaches

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work effectively in a team environment
  • Basic IT skills and knowledge of software systems
  • Ambition to develop skills and take on new challenges

What We Offer:

  • A competitive salary: £20,000 - £24,000 per annum
  • Ongoing training and development opportunities
  • A fun and dynamic work environment


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