Brand Ambassador Representative

18 hours ago


Cambridge, Cambridgeshire, United Kingdom Tapestry, Inc. Full time
Job Overview:
Tapestry, Inc. is a global house of brands with unwavering optimism and a commitment to innovation and inclusivity.
We are seeking a Brand Ambassador to represent our brands within a Department Store, driving sales and service while demonstrating Tapestry values and business priorities.
The successful candidate will be based in John Lewis Cambridge, partnering with Tapestry teams, host store management, personal shopping, in-store marketing, and wider shop floor teams to deliver exceptional customer experiences.
Key Responsibilities:
  • Build and cultivate strong relationships with clients to drive brand awareness and increase customer retention.
  • Implement and communicate business initiatives and act as a liaison between department store management teams and Senior Regional Brand Ambassador.
  • Track and analyze store targets to ensure they are met and exceeded, compiling and presenting action plans to the Senior Regional Brand Ambassador where necessary.
  • Monitor in-store activity and present ideas to the Senior Regional Brand Ambassador to identify new brand opportunities (e.g., activations, events).
  • Manage daily product deliveries and replenishment, ensuring back-of-house areas are clean, tidy, and well maintained.
Benefits:
  • £24,000 per annum (part-time, 24 hours per week)
  • Paid Volunteering Day per year
  • Opportunities for internal mobility and career progression
  • Equity Inclusion & Diversity initiatives, including employee resource groups and regional inclusion council
  • Multi-brand discount up to 50% off – Coach, Kate Spade, Stuart Weitzman
  • Health cash plan
  • Employee Assistance Program
  • Lifelong learning and development opportunities


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