Leader of Customer Experience

2 days ago


Cambridge, Cambridgeshire, United Kingdom Cineworld Cinemas Ltd Full time

About Us

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Cineworld Cinemas Ltd is a leading cinema chain with a strong presence in the UK and Ireland. Our goal is to provide an exceptional customer experience in every one of our cinemas.

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Our Culture

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We pride ourselves on being a people-first organisation, where our employees can grow and develop their careers. We believe that by putting our people at the heart of everything we do, we can deliver an unbeatable customer experience.

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Job Summary

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We are seeking a General Manager to join our team in Cambridge. The successful candidate will be responsible for leading a team of staff to deliver excellent customer service and achieve key targets and KPIs.

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Key Responsibilities

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  1. ">
  2. Lead a team of staff to deliver excellent customer service and achieve key targets and KPIs.">
  3. Work closely with the Regional Manager to develop and implement the Picturehouse operations and marketing strategy across your cinema.">
  4. Oversee onsite events and develop initiatives to connect with the local community.">
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Requirements

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The ideal candidate will have experience in a similar role, with a strong track record of delivering results and improving revenue and cinema operations. They will also have excellent communication and leadership skills.

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What We Offer

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Cineworld Cinemas Ltd offers a competitive salary and benefits package, including free tickets and discounts for ourselves and our friends and family. We also offer opportunities for career growth and development within the company.



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