Customer Experience Champion

4 days ago


Cambridge, Cambridgeshire, United Kingdom AREA 2 – North Full time

We are looking for a skilled Customer Experience Champion to join our team at Fish'n'Chick'n in AREA 2 - North.

Salary: £8.25 - £11.50 per hour

Location: AREA 2 – North

The ideal candidate will be passionate about delivering exceptional customer experiences and have excellent communication skills.

Job Description:

We want every customer to have an amazing experience, every time they visit. Our Customer Experience Champions play a key role in making this happen by serving customers with a smile, ensuring high standards of food quality, store cleanliness, and front counter organization.

Main Responsibilities:

  • Delivering a great customer experience
  • Assembling orders for takeaway, Click & Collect, and Delivery
  • Assisting Managers and Fryers to prepare food
  • Supporting good food hygiene practices
  • Supporting best practice for Health & Safety

Benefits:

  • Opportunities for career progression
  • Recognition rewards
  • Online training and personal development, a great way to improve your CV
  • Staff discounts
  • Flexible working options
  • 28 days holiday, inclusive of bank holidays

About Us:

At Fish'n'Chick'n, we believe that nothing makes memories like fish and chips. It connects us to each other in such a special way, bringing to life moments from our childhood and beyond. We think that the buying and eating of fish and chips should be a family affair, but we don't think this should be at the expense of the environment, people, and communities.

Sustainability:

We only source fish from sustainable fishing sources and our fresh Red Tractor Approved Shropshire Chickens are barn reared. We also recycle our waste oil into Bio Diesel and our packaging is made of recycled material and or biodegradable.



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