Customer Experience Lead
1 month ago
Main Responsibilities:
- Drive sales growth by providing exceptional customer service, exceeding client expectations.
- Collaborate with department store management teams to implement effective business strategies.
- Track and analyze sales data to develop targeted marketing campaigns.
- Manage product deliveries and replenishment, maintaining organized and clean store environments.
- Implement visual merchandising directives aligned with our brand's image.
Compensation Package: Our competitive salary range is $70,000 - $90,000 per year, depending on experience and performance. Additional benefits include paid volunteering days, global volunteer opportunities, internal mobility, diversity initiatives, multi-brand discounts, health cash plans, employee assistance programs, and life assurance.
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Customer Experience Lead
4 weeks ago
Cambridge, Cambridgeshire, United Kingdom Solution 47 Recruitment ltd Full timeJob Title: Customer Experience LeadSolution 47 Recruitment ltd is looking for a Customer Experience Lead to join our team in Sawston.About the Role:This is an exciting opportunity to shape the customer experience at our organization and drive business growth. As a Customer Experience Lead, you will be responsible for developing and implementing customer...
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Customer Experience Lead
1 week ago
Cambridge, Cambridgeshire, United Kingdom Sofology Full timeKey ResponsibilitiesAs a Deputy Store Manager at Sofology, you will:Provide expert product knowledge to customers, ensuring they find the perfect sofa for their needs.Coach and develop the skills of our sales team, empowering them to deliver exceptional customer experiences.Collaborate with colleagues to maintain high store standards, driving sales growth...
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Customer Experience Lead
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Cambridge, Cambridgeshire, United Kingdom Wells & Co Managed Full timeWhy Join Our Team?: At The Carpenter Arms, we're passionate about creating memorable experiences for our customers and providing opportunities for personal and professional growth. As a Front of House Team Leader, you'll have the chance to:Work in a dynamic and supportive environmentDevelop your leadership skills and take on new challengesEnjoy competitive...
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Team Lead
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom Sofology Full timeJob SummaryAs Deputy Store Manager at Sofology, you will be accountable for leading a high-performing team and delivering exceptional customer experiences. This is an exciting opportunity to drive business growth, develop your leadership skills, and contribute to the success of a dynamic retail company.You will be responsible for implementing sales...
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Lead Customer Experience Manager
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Customer Experience Coach and Team Lead
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Cambridge, Cambridgeshire, United Kingdom Sofology Full timeAbout SofologyWe're a leading retailer of sofas and other home furnishings, dedicated to providing our customers with the perfect products for their homes. As a Deputy Online Store Manager, you'll play a key role in helping us achieve this goal by leading a team of sales experts who are passionate about delivering exceptional customer experiences.Job...
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Customer Experience Lead
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Cambridge, Cambridgeshire, United Kingdom CV-Library Full timeWe are seeking a highly skilled Product Owner to join our team in Cambridge.This is a fantastic opportunity to work with a leading company that produces enterprise software used by businesses across Europe.As a Product Owner, you will be responsible for providing market insights used for feature selection and long-term product direction.Working closely with...
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Customer Experience Lead
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Cambridge, Cambridgeshire, United Kingdom Entain Group Full timeBecoming a Customer Experience Lead in the Entertainment SectorThis is an exciting opportunity to join our retail operations team and play a crucial role in delivering exceptional customer experiences. With a competitive salary of £80 per hour and a comprehensive benefits package, you will have the chance to develop your skills and advance your career.As a...
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Customer Experience Director
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Cambridge, Cambridgeshire, United Kingdom Greene King Full timeAbout Your Role as an Assistant ManagerYou will support the General Manager in the day-to-day running of the business and lead the team in delivering amazing experiences for our customers.Support the General Manager in their absence.Bring our brand to life by leading the team.Act as a role model for the team and support with training and development.Be a...
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Leader of Customer Experience
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Cambridge, Cambridgeshire, United Kingdom Cineworld Cinemas Ltd Full timeAbout Us">Cineworld Cinemas Ltd is a leading cinema chain with a strong presence in the UK and Ireland. Our goal is to provide an exceptional customer experience in every one of our cinemas.">Our Culture">We pride ourselves on being a people-first organisation, where our employees can grow and develop their careers. We believe that by putting our people at...
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Customer Experience Leader
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Cambridge, Cambridgeshire, United Kingdom EA First Full timeWe are seeking a seasoned Service and Fulfilment professional to lead our EMEA operations through change. This 6-month assignment offers the possibility of a longer-term appointment, with an estimated salary of £70,000.Our organisation is a global manufacturer prioritising customer satisfaction.The ideal candidate will oversee customer service, fulfilment,...
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Customer Experience Director
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Cambridge, Cambridgeshire, United Kingdom Redefined Ltd Full timeJob Description: Redefined Ltd is seeking a talented Assistant Store Manager to lead their Retail team. The ideal candidate will have experience in sales and customer service, and be able to drive results in a fast-paced environment. As part of our team, you'll receive ongoing support and opportunities for growth and development, as well as a competitive...
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Customer Experience Manager
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Cambridge, Cambridgeshire, United Kingdom Steven Eagell Limited Full timeJob DescriptionWe are looking for an experienced Aftersales Manager to join our team in Cambridge. As a key member of our team, you will be responsible for leading the service team and promoting the Toyota Experience. This role offers excellent training and career progression opportunities. The ideal candidate will have strong communication skills,...
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Customer Experience Manager
1 week ago
Cambridge, Cambridgeshire, United Kingdom Screwfix Full timeAbout the RoleAs a Retail Supervisor at Screwfix, you will play a key role in driving sales growth and delivering exceptional customer experiences. You will lead a small team of colleagues, ensuring they have the skills and knowledge needed to provide outstanding service to our customers.Key Responsibilities:Supervise a team of sales assistants and ensure...
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Customer Experience Manager
3 weeks ago
Cambridge, Cambridgeshire, United Kingdom Thomas Franks Ltd. Full timeJoin Thomas Franks Ltd. and take the first step towards a rewarding career as a Front of House Manager.This exciting role offers an estimated salary of £25,000 - £28,000 per annum, depending on experience.About the Role:Job SummaryWe are seeking a motivated and experienced individual to lead our front-of-house team at a prestigious college catering for...
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Customer Experience Representative
1 week ago
Cambridge, Cambridgeshire, United Kingdom Compass UK & Ireland Full timeAre you passionate about delivering exceptional customer experiences? We are seeking a part-time Customer Service Assistant to join our team at Compass UK & Ireland. As a key member of our team, you will contribute to providing outstanding service to our customers on a part-time basis (20 hours per week).The ideal candidate will be a team player with...
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Customer Experience Leader
7 days ago
Cambridge, Cambridgeshire, United Kingdom DiverseJobsMatter Full timeJob Title: Customer Experience LeaderA forward-thinking leader is sought to drive team success and deliver exceptional guest experiences in our rapidly expanding cinema business.This opportunity allows for career growth within a culture centered around people, with a chance to shape the future of cinema entertainment.We're revolutionizing the way people...
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Customer Experience Manager
3 days ago
Cambridge, Cambridgeshire, United Kingdom Performance Resourcing Full timeAs a leading recruitment agency in the automotive industry, we're dedicated to finding talented individuals like you. We're currently seeking an experienced Service Advisor to join our team at Performance Resourcing.About the Position:Welcome and engage with customers, providing a warm and welcoming experience from start to finish.Accurately log vehicle...
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Customer Experience Director
6 days ago
Cambridge, Cambridgeshire, United Kingdom Cineworld Cinemas Ltd Full timeTheatre Management OpportunityCineworld Cinemas Ltd is a leading cinema chain in the UK, operating a number of cinemas across the country. We are seeking a skilled Duty Manager to lead our team of Customer Service Team Members and Maintenance staff at one of our busy cinemas.Job SummaryThe successful candidate will be responsible for leading a team of 25...
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Customer Experience Leader
1 week ago
Cambridge, Cambridgeshire, United Kingdom AVEVA Denmark Full timeAbout the JobWe are seeking a highly skilled IT Service Operations Manager to lead our end user services teams in delivering exceptional customer experiences.The ideal candidate will have a strong background in IT service management, with at least 5 years of experience in a leadership role and a deep understanding of IT service operations frameworks,...