Customer Experience Lead

2 days ago


Cambridge, Cambridgeshire, United Kingdom Sofology Full time
Key Responsibilities

As a Deputy Store Manager at Sofology, you will:

  • Provide expert product knowledge to customers, ensuring they find the perfect sofa for their needs.
  • Coach and develop the skills of our sales team, empowering them to deliver exceptional customer experiences.
  • Collaborate with colleagues to maintain high store standards, driving sales growth and customer satisfaction.

We believe our ideal candidate should have significant experience in retail leadership roles, with a strong focus on customer service. Based on industry benchmarks, we estimate the annual salary for this position to be approximately £58,000.



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