Customer Experience Coordinator
3 days ago
This hybrid working role involves providing top-level customer service to our players across our full catalogue of titles. You will manage large volumes of incoming customer questions, identifying and assessing customer needs and delivering positive results. As a mentor, you'll guide junior team members, assess, escalate, give feedback, and communicate issues that require input from other departments. Additionally, you'll provide accurate and timely technical support to our customers.
The ideal candidate has previous experience within a Customer Service or Support role, technical PC expertise on diagnosing and resolving hardware and software issues, driven problem-solving skills, good attention to detail, and excellent communication skills.
-
Customer Experience Coordinator
1 week ago
Cambridge, Cambridgeshire, United Kingdom One Retail Full timeCustomer Service Representative - CateringWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Catering. In this role, you will be responsible for delivering exceptional customer experiences, supporting catering operations, and contributing to a positive and productive work...
-
Service Experience Coordinator
1 month ago
Cambridge, Cambridgeshire, United Kingdom Cooks Motor Group Full timeService Experience CoordinatorJob Summary:The Service Experience Coordinator will play a key role in ensuring seamless customer interactions while their vehicles are being maintained and repaired. This involves developing comprehensive product knowledge, promoting additional services, maintaining precise customer records, and scheduling vehicles...
-
Club Experience Coordinator
4 weeks ago
Cambridge, Cambridgeshire, United Kingdom Retrofitness, LLC Full timeWe are looking for a Club Experience Coordinator to join Retrofitness, LLC. As a key member of the team, you will be responsible for ensuring that members receive a high-quality fitness experience, including excellent customer service and a safe and clean health club environment.The ideal candidate will have excellent communication skills, be able to work...
-
Guest Experience Coordinator
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom AccorHotel Full timeAre you passionate about creating memorable moments for our guests? We're seeking a Guest Experience Coordinator to join our AccorHotel team.In this role, you'll work closely with the reception team to ensure that every guest receives an exceptional experience.Your Key Responsibilities will include:Assisting in running front office operationsProviding...
-
Dining Experience Coordinator
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom John Lewis & Partners Full timeDining Experience Coordinator Job Summary:We are seeking an experienced Dining Experience Coordinator to join our catering team at John Lewis & Partners.Main Duties:
-
Customer Engagement Coordinator
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom Talent Finder Jobs Full timeJob Title: Customer Engagement CoordinatorWe are seeking an organised and outgoing individual to join our team as a Customer Engagement Coordinator, responsible for promoting our unique gift concepts in the East Midlands & East Anglia region of England.This is a full-time position offering an estimated salary of £32,000 per annum with a competitive bonus...
-
Customer Service Coordinator
3 weeks ago
Cambridge, Cambridgeshire, United Kingdom CV-Library Full timeJob Title:Customer Support AdministratorCompany Overview:We are SoCode Limited, a leading company in the packaging industry. Our mission is to deliver innovative solutions and exceptional services to customers, while building strong relationships with partners.Key Responsibilities:Respond to customer inquiries via phone, email, and chat promptly and...
-
Customer Service Coordinator
20 hours ago
Cambridge, Cambridgeshire, United Kingdom Frontier Developments Full timeAt Frontier Developments, we are seeking a highly skilled Customer Service Coordinator to join our dedicated Customer Support team. With a competitive salary of £40,000 - £55,000 per annum, this role offers a unique opportunity to provide outstanding support to our players across our full catalogue of titles.Job DescriptionWe are looking for a driven and...
-
Customized Travel Coordinator
2 days ago
Cambridge, Cambridgeshire, United Kingdom Discover Consulting Full timeJob Summary:We are looking for a highly skilled Customized Travel Coordinator to join our team as a Remote Holiday Advisor at Discover Consulting. As a key member of our team, you will provide exceptional service to our clients, offering tailored travel experiences that exceed their expectations.Main Responsibilities:Create customized travel itineraries that...
-
Customer Engagement Coordinator
1 week ago
Cambridge, Cambridgeshire, United Kingdom Stands Out Ltd Full timeRole SummaryWe are seeking a talented and driven Field Representative to join our team at Stands Out Ltd. As a Field Representative, you will play a key role in supporting and growing our customer network, covering the East Midlands & East Anglia area of England.Key Responsibilities and AccountabilitiesPresent and showcase our range of products to new and...
-
Internal Customer Service Coordinator
1 week ago
Cambridge, Cambridgeshire, United Kingdom Graphic Packaging International - Europe Full timeJob DescriptionWe are looking for a skilled packaging solutions specialist to join our team as an internal customer service coordinator.The ideal candidate will have experience working in a fast-paced environment and a strong background in customer service.You will be responsible for interacting with customers, processing orders, and maintaining detailed...
-
Customer Service and Logistics Coordinator
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom Williams & Co. Full timeKey ResponsibilitiesThe Customer Service and Logistics Coordinator will be responsible for serving customers on the trade counter, handling incoming enquiries, and processing quotes. You'll also maintain the branch and warehouse, receive and store incoming goods, and accurately pick orders for delivery. Additionally, you'll carry out local deliveries and...
-
Customer Experience Coach
4 weeks ago
Cambridge, Cambridgeshire, United Kingdom Sofology Full timeAbout Sofology: At Sofology, we pride ourselves on providing an unrivalled customer experience. Our stores are designed to inspire our customers, and our Sofologists are trained to help them find the perfect sofa for their needs. As a Customer Experience Coach, you will be responsible for coaching and motivating our store teams to deliver exceptional...
-
Customer Experience Specialist
3 weeks ago
Cambridge, Cambridgeshire, United Kingdom LabCentral Full timeWe are seeking a Customer Experience Specialist to deliver exceptional customer service, build relationships, and anticipate needs. Our ideal candidate is comfortable with technology and has at least one year of experience in a customer-facing role. The successful applicant will be responsible for maintaining a welcoming lobby environment, executing front...
-
Customer Experience Advisor
3 months ago
Cambridge, Cambridgeshire, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Cambridge, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...
-
Customer Experience Lead
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom Sofology Full timeKey ResponsibilitiesAs a Deputy Store Manager at Sofology, you will:Provide expert product knowledge to customers, ensuring they find the perfect sofa for their needs.Coach and develop the skills of our sales team, empowering them to deliver exceptional customer experiences.Collaborate with colleagues to maintain high store standards, driving sales growth...
-
Customer Experience Leader
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom EA First Full timeWe are seeking a seasoned Service and Fulfilment professional to lead our EMEA operations through change. This 6-month assignment offers the possibility of a longer-term appointment, with an estimated salary of £70,000.Our organisation is a global manufacturer prioritising customer satisfaction.The ideal candidate will oversee customer service, fulfilment,...
-
Customer Service Coordinator
1 week ago
Cambridge, Cambridgeshire, United Kingdom British Heart Foundation Full timeVolunteer Opportunity at British Heart FoundationWe are seeking a Customer Service Coordinator to join our team at the British Heart Foundation. As a key member of our frontline support, you will be the first point of contact for customers, providing exceptional service and resolving queries efficiently.The ideal candidate will have excellent communication...
-
Customer Experience Leader
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom DiverseJobsMatter Full timeJob Title: Customer Experience LeaderA forward-thinking leader is sought to drive team success and deliver exceptional guest experiences in our rapidly expanding cinema business.This opportunity allows for career growth within a culture centered around people, with a chance to shape the future of cinema entertainment.We're revolutionizing the way people...
-
Customer Experience Ambassador
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom Vindis Group Full timeAbout the Role:We are seeking a Customer Experience Ambassador to join our team at the Vindis Group.Estimated Salary: £25,000 - £30,000 per annumJob Description:Drive brand awareness and customer engagement by confidently offering available resources tailored to customer needs.Take an interest in marketplace and industry changes to stay ahead of the curve.