Customer Service Coordinator
19 hours ago
Customer Support Administrator
Company Overview:We are SoCode Limited, a leading company in the packaging industry. Our mission is to deliver innovative solutions and exceptional services to customers, while building strong relationships with partners.
Key Responsibilities:- Respond to customer inquiries via phone, email, and chat promptly and professionally.
- Troubleshoot and resolve customer issues related to telecom products and services.
- Maintain accurate customer records in the CRM system.
- Coordinate with internal teams to ensure timely issue resolution.
- Provide administrative support to the customer service team.
- Manage escalations with empathy and ensure positive resolutions.
- Identify and report recurring issues to improve processes and the customer experience.
- Experience: Proven experience in a customer service or administrative role is essential.
- Skills: Strong communication, organizational, and problem-solving abilities.
- Technical Knowledge: Familiarity with CRM systems and basic telecom technologies is advantageous.
- Mindset: A positive, customer-first approach with a can-do attitude.
- Adaptability: Ability to thrive in a fast-paced environment and multitask effectively.
- Collaboration: A team-oriented mindset with a willingness to support colleagues.
We are based in Cambridge and offer a competitive salary of £24K for this position.
-
Customer Service Coordinator
4 weeks ago
Cambridge, Cambridgeshire, United Kingdom Anderselite LTD Full timeJob OverviewAnderselite LTD is seeking a highly skilled Customer Service Coordinator to join their team in Cambridge. This is a permanent role that offers an exciting opportunity for individuals who are passionate about delivering exceptional customer service.This position requires someone who is enthusiastic, service-oriented, and able to work effectively...
-
Customer Service Operations Coordinator
4 weeks ago
Cambridge, Cambridgeshire, United Kingdom SGS Full timeJob OverviewWe are seeking a skilled Customer Service Operations Coordinator to join our team at SGS. This is an exciting opportunity for an individual with excellent communication skills and experience in delivering exceptional customer service.
-
Customer Service Operations Coordinator
1 month ago
Cambridge, Cambridgeshire, United Kingdom Pertemps Bond Full timeAbout the RoleWe are seeking a highly organized and proactive Customer Service Operations Coordinator to join our operations team at Pertemps Bond. The ideal candidate will have a knack for process management, excellent customer service skills, and the ability to work collaboratively within a fast-paced environment.Key ResponsibilitiesScheduling and...
-
Customer Service Coordinator
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom KPI People Full timeService Advisor OpportunityWe are seeking a skilled Service Advisor to join our team at KPI People in Cambridge. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring seamless communication between customers, sales teams, and workshops.Key responsibilities include:Meet and greet customers with a smile,...
-
Customer Service Coordinator
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom The One Group Full timeJob Description:This role would suit someone who enjoys working with customers, managing workflow and delivering excellent service in a busy logistics support team. The ideal candidate will be responsible for scheduling deliveries and collections in the Cambridgeshire area, updating customers accordingly and ensuring the best levels of service are...
-
Operations Coordinator
3 weeks ago
Cambridge, Cambridgeshire, United Kingdom AVEVA Full timeAveva, a global leader in industrial software, seeks an experienced Operations Coordinator to support the Customer Success Strategic Enablement team. As an essential member of our team, you will provide overall support with billable project booking coordination, timesheet tool management, expenses requests, and reporting and analytics.This role involves...
-
Customer Service Coordinator
3 weeks ago
Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full timeAbout the RoleWe are seeking a highly organized and customer-focused Service Administrator to join our team at Marshall Motor Group. This role offers a great opportunity for someone looking to develop their skills in administration and customer service within a dynamic and fast-paced environment.Job DescriptionThis is an exciting opportunity to work as part...
-
Service Experience Coordinator
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom Cooks Motor Group Full timeService Experience CoordinatorJob Summary:The Service Experience Coordinator will play a key role in ensuring seamless customer interactions while their vehicles are being maintained and repaired. This involves developing comprehensive product knowledge, promoting additional services, maintaining precise customer records, and scheduling vehicles...
-
Service Contract Coordinator Lead
1 week ago
Cambridge, Cambridgeshire, United Kingdom Jackson Hogg Ltd Full timeJob Title: Service Contract Coordinator LeadAbout Us:We are Jackson Hogg Ltd, a leading organization in the industry, and we are seeking an experienced Service Contract Coordinator Lead to join our team.Job Summary:As a Service Contract Coordinator Lead, you will be responsible for coordinating and implementing service contracts within the NHS, including...
-
Customer Service Operations Manager
1 week ago
Cambridge, Cambridgeshire, United Kingdom Jackson Hogg Ltd Full timeJob Title: Customer Service Operations ManagerAbout Us:Jackson Hogg Ltd is a reputable organization seeking an experienced Customer Service Operations Manager to lead our customer service team. Job Summary:As a Customer Service Operations Manager, you will be responsible for coordinating and implementing service contracts within the NHS, including preparing...
-
Customer Experience Coordinator
3 weeks ago
Cambridge, Cambridgeshire, United Kingdom Accor Full timeJob OverviewWe are seeking an experienced and skilled Customer Experience Coordinator to join our team at Accor.
-
Customer Service Coordinator
3 weeks ago
Cambridge, Cambridgeshire, United Kingdom Getting In Limited Full timeApprentice Business AdministratorWe are seeking a highly motivated and dedicated Apprentice Business Administrator to join our team at Getting In Limited.About the Job:This is an exciting opportunity for someone who is eager to learn and develop their skills in business administration.The successful candidate will have the chance to work closely with our...
-
Customer Service Coordinator
3 weeks ago
Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full timeService Administrator RoleThis is a part-time opportunity for an organized and detail-oriented individual to join our team as a Service Administrator. The role involves ensuring the accurate and timely completion of all department administration tasks, contributing to a department marketing strategy, and planning ahead to manage time effectively.About the...
-
Car Park Services Coordinator
3 weeks ago
Cambridge, Cambridgeshire, United Kingdom Essential Employment Full timeJob Description: Car Park Services CoordinatorWe are seeking an experienced Car Park Services Coordinator to assist in the operation of our off-street car parks in Cambridge. As a key member of the team, you will be responsible for managing car park facilities, issuing equipment to users, and providing excellent customer service.Main Tasks:* Manage car park...
-
Support Services Coordinator
6 days ago
Cambridge, Cambridgeshire, United Kingdom Service Care Solutions Full timeAs a key member of our team at Service Care Solutions, you will play a crucial role in providing support services to clients. Your primary responsibility will be to act as the named point of contact between clients and statutory services.The ideal candidate will have prior experience in frontline support and fluency in Dari and English. You should also be...
-
Customer Service Ambassador
3 weeks ago
Cambridge, Cambridgeshire, United Kingdom Adecco UK Limited Full timeJob OverviewServe as the primary point of contact for customers in our showroom, providing exceptional service and support. Key aspects include welcoming visitors, managing inquiries, and ensuring a smooth customer experience.About the RoleThis is an opportunity to be part of a dynamic team, promoting our dealership's services and products. The ideal...
-
Car Dealership Service Coordinator
3 weeks ago
Cambridge, Cambridgeshire, United Kingdom Auto Skills UK Full timeJob Summary: We are looking for a highly motivated and organized individual to join our team as a Car Dealership Service Coordinator. As a Service Coordinator, you will play a crucial role in ensuring the smooth operation of our service department.Key Responsibilities:Coordinate service bookings and appointmentsCommunicate with customers to understand their...
-
Patisserie and Café Service Coordinator
6 days ago
Cambridge, Cambridgeshire, United Kingdom Cambridge School of Culinary Arts Full timeCambridge School of Culinary Arts is seeking a talented Patisserie and Café Service Coordinator to join our team at CSCA Café. The estimated salary for this position is $48,000 per year.We pride ourselves on creating a welcoming atmosphere for our customers, showcasing the work of CSCA's Professional students, and offering a variety of retail products. Our...
-
Dining Services Coordinator
4 weeks ago
Cambridge, Cambridgeshire, United Kingdom Elior Full timeAbout EliorElior is a leading contract caterer with over 10,000 colleagues operating across various sectors.Our purpose is to enrich lives everywhere, every day.We strive to provide an inclusive environment where our colleagues feel appreciated and supported.Award-Winning CompanyWe are proud to be a multi-award-winning people business.We offer competitive...
-
Customer Service Coordinator
3 weeks ago
Cambridge, Cambridgeshire, United Kingdom University of Cambridge Full timeCambridge Judge Business School is a centre of rigorous thinking and high-impact transformative education, situated within one of the world's most prestigious research universities. As a key member of the facilities team, you will play a vital role in the smooth running of the School and its internal and externally focused activities.The ideal candidate will...