Customer Service Ambassador

15 hours ago


Cambridge, Cambridgeshire, United Kingdom Adecco UK Limited Full time
Job Overview
Serve as the primary point of contact for customers in our showroom, providing exceptional service and support. Key aspects include welcoming visitors, managing inquiries, and ensuring a smooth customer experience.

About the Role
This is an opportunity to be part of a dynamic team, promoting our dealership's services and products. The ideal candidate will possess strong communication skills, attention to detail, and basic administrative abilities.

Key Responsibilities
  • Customer Reception: Greet visitors, manage inquiries, offer refreshments, and keep customers informed about appointments.
  • Administrative Support: Handle calls, emails, and maintain records of customer visits. Assist with test drive documentation.
  • Coordination: Liaise with sales and service teams to manage appointments, vehicle prep, and aftersales services.
  • Showroom Maintenance: Ensure the showroom is tidy, cars are well-presented, and promotional materials are available.
  • Customer Experience: Provide dealership information, promote offers, and gather feedback to improve service.
  • Health & Safety: Maintain showroom safety standards and assist in emergency situations.

Required Skills & Qualifications
  • Strong communication, customer service skills, and attention to detail.
  • Basic administrative abilities, previous customer-facing experience preferred.

Benefits
The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role, your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website. Estimated salary range: £18,000 - £22,000 per annum depending on location and experience.

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