Customer Service Ambassador

3 weeks ago


Cambridge, Cambridgeshire, United Kingdom GLL Full time

Gll is looking for a Customer Service Advisor at Abbey Leisure Complex. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to excel in one of the largest leisure groups in the UK.

As Customer Service Advisor, you'll enjoy making a difference to every person who walks through our centres, be it with your warm welcome or through selling them a membership to enhance their lifestyle. Our Customer Service Advisors respond to enquiries converting them into memberships. Customer Service Advisors are often a customer's first port of call; you'll answer the phone, deal with transactions, handle any queries and even go out into the community on outreach projects. From providing team support to the warmest of welcomes, your focus will be on ensuring our customer service level is at the highest level at all times.

What You Need:

  1. A can-do attitude
  2. A real focus on customer service.
  3. Passion and personality
  4. Knowledge of health and safety
  5. Be a great team player
  6. Good IT, literacy, numerical and communication skills
  7. Some experience of administration
  8. Cash handling

What You'll Do:

  1. Being the first point of call for customers
  2. Answer incoming calls to the centre
  3. Deal with transactions including setting up direct debits and cash handling
  4. Dealing with membership enquiries including selling memberships to customers
  5. Deliver first-class customer service
  6. Answer customer queries
  7. Setting up equipment
  8. Be a key support to your team on a daily basis from preparing Studios, Gyms or Sports Halls for various activities to the general cleaning and upkeep of the centre.

As a leader within the leisure industry we can also offer scope to progress your career, and job variety like nowhere else.

In Return, You Will Get:

  1. A full time permanent position
  2. Industry leading rates of pay
  3. Discounted membership at our leisure centres
  4. Discounts across thousands of retailers (Gll Extras)
  5. A fantastic pension scheme
  6. 25% off Red Letter Days
  7. 25% off Buy A Gift
  8. 20% off Gll spa experience treatments and associated products.
  9. Ride to work scheme
  10. Free eye tests and discounted glasses
  11. The opportunity to join the Gll Society and have a say in how we are run plus associated social events
  12. Exclusive discounts on our villas in Portugal
  13. Exclusive discounts on our Ski chalets in Bulgaria
  14. Health assurance
  15. Career pathways, professional development are just the start. To ensure you stay at the top of your game, we provide training with practical and theory elements too.


  • Cambridge, Cambridgeshire, United Kingdom Gail's Bakery Full time

    Role OverviewAs a Customer Service Ambassador at GAIL's Bakery, you will be the face of our brand, delivering exceptional customer experiences and ensuring that every customer leaves our bakery feeling valued and satisfied.About YouWe are looking for individuals who are passionate about providing outstanding customer service, have excellent communication...


  • Cambridge, Cambridgeshire, United Kingdom Nuffield Health Full time

    Customer Service AmbassadorWe're looking for a Customer Service Ambassador to join our Front of House team at Nuffield Health Cambridge FWC. As the face of our organization, you'll be responsible for providing exceptional service to our members and patients.Key Responsibilities:Provide a warm and welcoming experience for all visitorsUse empathy and customer...


  • Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    About the RoleWe are seeking a skilled Customer Service Ambassador to join our team at Marshall Motor Group.Your Key ResponsibilitiesProvide a warm welcome to customers and visitorsAnswer phone calls and respond to queries in a professional mannerSupport the dealership with administrative tasksDeal with mail and deliveriesAssist with refreshments for...


  • Cambridge, Cambridgeshire, United Kingdom Hesketh James Recruitment Ltd Full time

    Customer Experience Ambassador OpportunityHesketh James Recruitment Ltd is seeking a Customer Experience Ambassador to join our team at a high-end property in Cambridge City Centre.About UsHesketh James Recruitment Ltd is a well-respected operator with a reputation for developing unique hospitality, workspace, and events concepts.ResponsibilitiesAs a...


  • Cambridge, Cambridgeshire, United Kingdom Sofra Cambridge Full time

    Sofra Cambridge is a unique dining experience that embodies the principles of generosity and hospitality. Our pastry team, led by Maura Kilpatrick, creates exquisite Middle Eastern-inspired cuisine using high-quality ingredients and creative spice blends.Our mission at Sofra Cambridge is to provide an exceptional guest experience through warmth,...


  • Cambridge, Cambridgeshire, United Kingdom Prezzo Full time

    Unlock a Career at PrezzoWe're seeking enthusiastic individuals to join our team as Customer Service Ambassadors, providing exceptional experiences for our guests in the heart of Cambridge.About the Role:Deliver outstanding customer service, ensuring every guest leaves wanting to return.Maintain a fast-paced environment with poise and...


  • Cambridge, Cambridgeshire, United Kingdom L'Oréal Full time

    Customer Ambassador RoleAt L'Oréal, we're looking for a passionate and customer-focused individual to join our team as a Customer Ambassador for our Luxe brands.About the RoleAs a Customer Ambassador, you will be the face of our brand, providing exceptional customer service and creating memorable experiences for our clients.Key ResponsibilitiesHost...


  • Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    About UsMarshall Motor Group is one of the UK's largest car dealer groups, representing 24 leading manufacturers across 34 counties. As a passionate people-first business, we're committed to delivering exceptional customer experiences and offering our employees exciting opportunities for growth and development.Role OverviewWe're seeking an enthusiastic...


  • Cambridge, Cambridgeshire, United Kingdom Tapestry Full time

    Tapestry is a global house of brands that values diversity, inclusivity, and innovation. We are committed to creating a seamless customer experience across all our brands.The estimated salary for this role is between $45,000 and $60,000 per annum, depending on location and experience.Job Description:This is a 12-month fixed-term contract with 40 hours per...

  • Brand Ambassador

    4 weeks ago


    Cambridge, Cambridgeshire, United Kingdom Tapestry Full time

    We are seeking a highly motivated and customer-focused Brand Ambassador to join our team at Tapestry. As a Brand Ambassador, you will be the face of our brand, responsible for driving sales and delivering exceptional customer service within a department store environment.Key Responsibilities:Build and maintain strong relationships with clients to drive brand...


  • Cambridge, Cambridgeshire, United Kingdom Accor Full time

    Welcome to a dynamic and rewarding role at Accor, where you will play a vital part in delivering exceptional customer experiences that exceed our guests' expectations.About UsAccor is a leading hospitality company with a rich history of innovation and commitment to excellence. We strive to create memorable moments for our guests through the provision of...


  • Cambridge, Cambridgeshire, United Kingdom Pho Full time

    Experience the Pho differenceWe're looking for energetic and enthusiastic individuals to join our Pho restaurant team in Cambridge.As a Food Service Ambassador, you'll be the face of our brand, providing exceptional customer service and ensuring every guest has an unforgettable experience.Part-time and full-time hours available.At Pho, we're all about...

  • Brand Ambassador

    3 weeks ago


    Cambridge, Cambridgeshire, United Kingdom Tapestry Full time

    We are seeking a highly motivated and customer-focused Brand Ambassador to join our team at Tapestry. As a Brand Ambassador, you will be responsible for representing our brands within a Department Store, driving sales and service, and ensuring a seamless customer experience.The ideal candidate will have a minimum of 2 years retail experience, excellent...


  • Cambridge, Cambridgeshire, United Kingdom Pho Full time

    Experience the Pho differenceWe're looking for enthusiastic individuals to join our Pho restaurant team in Cambridge.As a Food Service Ambassador, you'll be responsible for delivering exceptional customer experiences and creating a welcoming atmosphere for our guests.Our restaurant offers a fun and relaxed environment, with a focus on serving delicious...


  • Cambridge, Cambridgeshire, United Kingdom Pho Full time

    Welcome to Pho, where the atmosphere is relaxed, fun, and so inviting!As a Food Service Ambassador for our Pho restaurant in Cambridge, you will be part of a vibrant and dynamic team that brings Vietnamese street food to life.We're looking for energetic and charismatic individuals to provide exceptional customer experiences and create a warm and welcoming...


  • Cambridge, Cambridgeshire, United Kingdom Adecco UK Limited Full time

    Job OverviewServe as the primary point of contact for customers in our showroom, providing exceptional service and support. Key aspects include welcoming visitors, managing inquiries, and ensuring a smooth customer experience.About the RoleThis is an opportunity to be part of a dynamic team, promoting our dealership's services and products. The ideal...


  • Cambridge, Cambridgeshire, United Kingdom Greene King Full time

    As a key member of our Greene King Pubs team, you will be responsible for delivering exceptional customer service and maintaining high standards of play for children in our soft play area.Our pubs are at the heart of local communities, and we're looking for someone who shares our passion for providing a warm and welcoming atmosphere for our customers.Key...

  • Brand Ambassador

    2 weeks ago


    Cambridge, Cambridgeshire, United Kingdom Tapestry Full time

    We are seeking a Brand Ambassador to join our team at Tapestry, Inc. in Cambridge, UK. As a Brand Ambassador, you will play a key role in driving sales and service within a Department Store, representing Tapestry's brands and promoting a seamless customer experience.Our ideal candidate will have a minimum of 2 years' retail experience, with a strong...

  • Brand Ambassador

    4 weeks ago


    Cambridge, Cambridgeshire, United Kingdom Tapestry Full time

    We are seeking a skilled Brand Ambassador to represent Tapestry's brands within a Department Store, driving sales and service excellence. The ideal candidate will possess a strong understanding of working within a department store environment, excellent communication and leadership skills, and a passion for delivering exceptional customer experiences.Key...

  • Brand Ambassador

    4 weeks ago


    Cambridge, Cambridgeshire, United Kingdom Tapestry Full time

    We are seeking a highly motivated and experienced Brand Ambassador to join our team at Tapestry. As a Brand Ambassador, you will be responsible for representing our brands within a Department Store to drive sales and service. You will report to the Senior Regional Brand Ambassador and will provide feedback, be solution-focused, and ensure Tapestry values and...