Marketplace Growth Specialist

2 weeks ago

London, Greater London, United Kingdom Amazon UK Services Ltd. Full time
About the Role

We are seeking a highly motivated and experienced Marketplace Consultant to join our Strategic Account Services team in Amazon UK Services Ltd. As a Marketplace Consultant, you will be responsible for working with a portfolio of 12-14 Selling Partners to drive sustainable revenue growth and improve their overall performance on the Amazon Marketplace.

Key Responsibilities:

  • Manage a portfolio of 12-14 Selling Partners to drive sustainable revenue growth, based on a solid understanding of marketplace programs, tools and processes.
  • Analyze customer data on the efficiency of listings, selection, supply chain, advertising, and deals and provide strategic recommendations to maximize the sellers' potential.
  • Implement and track metrics for recording the success and quality of the sellers in your Selling Partner portfolio. Use key metrics to guide your work and uncover hidden areas of opportunity.
  • Identify, qualify, and engage with prospective Selling Partners for SAS based on a clear understanding of our Selling Partners and their needs.
  • Understand and utilize CRM tools, such as Salesforce to track all pertinent account information and sales progress.
  • Prepare and deliver business reviews to your clients
  • Develop a thorough understanding of the Amazon Marketplace ecosystem
  • Manage additional projects around our newly launched Paid Service, which includes process improvements, tool and content development, competitive analysis, and sales analysis.

Requirements:

  • BA/BSc degree or equivalent experience in a sales or account management environment in E-Commerce, retail technology, SaaS, or software.
  • Strong analytical skills including Microsoft Excel.
  • Proven ability to successfully influence at all levels within an organization, particularly at the executive level.
  • Demonstrated success in exceeding sales targets using a consultative, solutions-focused approach.
  • A passion for developing an engaging customer user experience and ability to translate customer needs into business and product requirements
  • Superior communication and presentation skills.
  • Ability to thrive in an ambiguous environment
  • Fluency in English

Preferred Qualifications:

  • Ability to work in a complex, cross-functional team environment (including technical, marketing, design and merchandising teams), chasing down and following up on dependencies, mitigating risks, and escalating when necessary
  • High attention to detail and the management of multiple, competing priorities simultaneously
  • Sound business judgment, proven ability to influence others.
  • Experience using Salesforce.com or other CRM tools.
  • Creative, takes initiative and can constructively advocate on behalf of the customer

About Amazon UK Services Ltd.

Amazon UK Services Ltd. is a leading e-commerce company that provides a wide range of products and services to customers across the UK and Europe. Our company is committed to delivering exceptional customer experiences and providing a platform for businesses to grow and succeed.

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