Marketplace Support Specialist
3 weeks ago
Marketplace Support Specialist
The Marketplace Support team at Deliveroo plays a vital role in bridging the gap between operations and long-term goals. As a Marketplace Support Specialist, you will be responsible for managing relationships and performance of third-party vendors, ensuring maximum value, efficiency, and customer experience.
Key responsibilities include:
- Managing day-to-day relationships with vendors to resolve operational issues and stay up-to-date on new capabilities and product improvements
- Ensuring accurate and timely financial reconciliation, including costs, allocations, payments, and reporting
- Working on projects to support long-term strategy, partnering with teams across the business to achieve specific goals
Requirements
We are looking for someone with 5+ years of experience in operations or vendor management, with a track record of managing million-dollar contracts and relationships. You should be detail-oriented, action-oriented, and have experience working in cross-functional projects. Solid analytical skills, including Excel pivot tables and INDEX MATCH, are also essential.
Why Deliveroo
Deliveroo is transforming the way people shop and eat, bringing the neighbourhood to their door by connecting consumers, restaurants, shops, and riders. We are a technology-driven company at the forefront of the rapidly expanding food and grocery delivery industry. We value autonomy, ownership, and innovation, and we are always looking for new ideas.
Workplace & Benefits
At Deliveroo, we prioritise our employees' welfare and offer a range of benefits, including healthcare, well-being, parental leave, pensions, and generous annual leave allowances. We are committed to diversity, equity, and inclusion and strive to create a workplace that represents the world we live in.
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