Customer Success Advocate Lead

2 days ago


London, Greater London, United Kingdom Anaplan Inc Full time

As a Senior Account Business Partner at Anaplan Inc, you will play a vital role in driving business growth and customer success. With our innovative scenario planning and analysis platform, we empower our customers to make informed decisions and stay ahead of the competition.

Your primary responsibility will be to develop and maintain strong relationships with key customers, driving business growth and ROI through effective account management and strategic planning.

  • Build and maintain trust with customers through regular check-ins, proactive issue resolution, and transparent communication.
  • Collaborate with internal teams to execute account strategies, identify opportunities for growth, and capitalize on cross-selling and upselling opportunities.
  • Provide expert guidance and support to customers throughout their Anaplan journey, from initial deployment to ongoing optimization.
  • Foster strong adoption and utilization of the Anaplan platform among customers.
  • Work closely with customers to align platform expansion plans with business objectives.
  • Enable customers to achieve business transformation through data-driven decision-making.
  • Promote engagement with Anaplan through community participation, user groups, and events.
  • Educate customers on platform roadmap and future developments.

Implementation:

  • Partner with customers, Partners, and Professional Services team to ensure successful implementation and exceptional service quality.
  • Coach customers on creating and managing delivery models and change management frameworks.
  • Support Anaplan partners and resolve technical/platform issues.
  • Moderate customer concerns and advocate best practices.

Our estimated annual salary for this position is around $120,000 - $160,000, depending on experience and location. If you're passionate about customer success and growth, and have a strong background in account management and strategy, we encourage you to apply.



  • London, Greater London, United Kingdom Anaplan Inc Full time

    About the RoleThe Customer Success Advocate will work alongside our Partners and Professional Services team to ensure successful implementation and service quality exceeds customer expectations.Mediate to resolve all technical/platform issues with existing implementations.Advocate our model-building best practices with your customers.This role requires...


  • London, Greater London, United Kingdom Tbwa ChiatDay Inc Full time

    We are looking for a skilled Customer Success Advocate to join our team in London. This role will involve working closely with Enterprise customers to ensure their effective use of Altana's platform. As a Customer Success Advocate, you will drive user adoption, product enablement, and value realization, ensuring overall customer success.The ideal candidate...


  • London, Greater London, United Kingdom SMARTLY Full time

    Job OpportunityWe are excited to announce a new job opportunity for a Customer Success Advocate at Smartly. As a Customer Success Advocate, you will build, manage and develop strong relationships with customers and partners such as media agencies and Google.You will have a good understanding of paid social advertising (Meta, Pinterest, Snapchat, TikTok) and...


  • London, Greater London, United Kingdom Furza Careers Full time

    We're looking for a Customer Success Advocate to join our team at Furza Careers. As an Account Manager, you'll play a key role in building strong customer relationships and contributing to the company's success.About UsFurza Careers is a leading provider of managed services, dedicated to delivering high-quality cybersecurity, managed services, networking,...


  • London, Greater London, United Kingdom Circle Internet Services Inc. Full time

    CircleCI is a world-leading CI/CD platform, processing over 3 million jobs daily, and providing unique access to data on effective engineering teams. We are seeking a Customer Success Advocate to join our Support team and drive post-sales technical leadership for our clients.As a key contributor, you will work closely with customers to resolve technical...


  • London, Greater London, United Kingdom Palo Alto Networks Full time

    Customer Success AdvocatePalo Alto Networks is dedicated to providing world-class cybersecurity solutions to our customers, and we're looking for a skilled Customer Success Advocate to join our team. As a key member of our Customer Success team, you will be responsible for ensuring our customers receive the best possible service and support. This includes...


  • London, Greater London, United Kingdom Klaviyo Inc. Full time

    Key ResponsibilitiesThe Customer Success Advocate will be responsible for driving sales growth by identifying and pursuing new business opportunities.This will involve developing and maintaining relationships with existing customers and identifying new targets for expansion.The ideal candidate will have excellent communication and negotiation skills and be...


  • London, Greater London, United Kingdom UNIT4 NV Full time

    Job OverviewWe are seeking a highly skilled Customer Success Advocate to join our team at Unit4 NV. As a key member of our organization, you will play a critical role in driving customer satisfaction and success by ensuring that clients fully leverage our products and services.About the RoleThe ideal candidate will have a deep understanding of customer...


  • London, Greater London, United Kingdom Jotform Full time

    We are seeking a talented Customer Success Advocate to join our Technical Support team in London. As a key member of our team, you will play a vital role in ensuring our customers achieve success with our online form builder.**About Jotform**Jotform is a leading provider of online form solutions with over 25 million users worldwide. We're a San...


  • London, Greater London, United Kingdom Datawrapper GmbH Full time

    Datawrapper GmbH is hiring a dedicated Customer Success Advocate to join our Customer Support and Success team. In this role, you'll be responsible for delivering exceptional support experiences to our customers, helping them achieve their goals with our data visualization tool.We offer a competitive salary of 55,000 - 70,000 EUR per year, depending on...


  • London, Greater London, United Kingdom Liberty Towers Full time

    Job OverviewAt Liberty Towers, we strive to deliver exceptional customer experiences through our cloud-based Platform-as-a-Service (PaaS) solution.We are seeking a dedicated Customer Success Advocate to join our team, providing support to our customers and ensuring their needs are met.The ideal candidate will have experience in customer support, technical...


  • London, Greater London, United Kingdom Home Made Full time

    About the OpportunityWe are offering a competitive salary of £26,000 for this exciting opportunity at Home Made. As a Customer Success Advocate, you will have the chance to work closely with our Property Management and Tenancy Operations teams to ensure a seamless experience for our customers.Some of your key responsibilities will include:Managing tenant...


  • London, Greater London, United Kingdom Allica Bank Limited Full time

    Are you a customer-centric individual looking for a challenging role that requires creativity and problem-solving skills? Do you have experience in sales and customer success? If so, we encourage you to apply for the Customer Success Advocate position at Allica Bank Limited.About the JobIn this role, you will work closely with our customers to understand...


  • London, Greater London, United Kingdom Nobul Resourcing Solutions Full time

    About the Opportunity:Nobul Resourcing Solutions is expanding its UK Support team and seeking a Customer Success Advocate to join our team based in London. As a key member of our support team, you will play a vital role in delivering exceptional solutions, troubleshooting technical issues, and providing a positive experience to customers worldwide.This is a...


  • London, Greater London, United Kingdom Moody's Full time

    Are you a detail-oriented professional looking to make a meaningful impact in the field of catastrophe modeling? As a Customer Success Advocate at Moody's RMS, you'll play a vital role in ensuring our clients achieve their goals with our solutions.We're a dynamic team of experts who thrive in an environment that values teamwork, technical expertise, and...


  • London, Greater London, United Kingdom The Advocate Group Full time

    National Commercial Marketing Lead - The Advocate GroupWe are seeking a highly skilled National Commercial Marketing Lead to join our team at The Advocate Group. As a key partner with Suntory Global Spirits, this role offers the opportunity to shape the Commercial Marketing function and drive business growth.About the role:In this position, you will lead the...


  • London, Greater London, United Kingdom KYOCERA Document Solutions UK Full time

    Client Success AdvocateAbout the RoleOur ICT Sales Consulting department is seeking a Client Success Advocate to join our team at KYOCERA Document Solutions UK. As a key member of our team, you will be responsible for delivering exceptional customer experiences and driving business growth through the sale of Kyocera's ICT solutions. This is an exciting...


  • London, Greater London, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time

    Job SummaryWe are seeking a dynamic and results-driven individual to lead our customer growth and engagement efforts.Key ResponsibilitiesThis exciting opportunity involves developing and implementing customer growth strategies that drive adoption, usage, and retention for our rapidly growing med-tech scale-up.You will work closely with our cross-functional...


  • London, Greater London, United Kingdom Starling Bank Full time

    We're searching for a seasoned professional to join our Client Success team as a Client Success Advocate at Starling Bank. In this key role, you'll be responsible for supporting our clients and team members, ensuring their needs are met and exceeded.Job OverviewYou'll work closely with our clients and internal teams to provide exceptional support and resolve...


  • London, Greater London, United Kingdom Claroty Full time

    About ClarotyWe're a leading provider of cybersecurity solutions for industrial, healthcare, commercial, and public sector environments. Our mission is to secure cyber-physical systems across the Extended Internet of Things (XIoT).Our team is dedicated to delivering exceptional customer experiences and driving business growth. As a Cross-Functional...