Customer Success Advocate
15 hours ago
Palo Alto Networks is dedicated to providing world-class cybersecurity solutions to our customers, and we're looking for a skilled Customer Success Advocate to join our team. As a key member of our Customer Success team, you will be responsible for ensuring our customers receive the best possible service and support. This includes providing guidance for adoption, accelerated integrations with new cloud security products, real-time support & strategy, and resolving escalations. You will also be responsible for training our customers, resolving issues, responding to product questions, and generally helping them level up their understanding so they can work independently.
The estimated salary for this role is $125,000 per year, based on industry standards and location.
We're looking for someone with experience in customer-facing roles, including familiarity with Customer Success processes and metrics. They should also have the ability to develop and maintain scripts in Python, PowerShell or JavaScript, as well as understanding various security products and secure coding techniques. Linux system administration and troubleshooting experience are also essential for this role. Additionally, they should have experience as a Security Incident Responder or SOC analyst/manage and be able to work under pressure, prioritize tasks accordingly. Experience with mentorship responsibilities is also highly desirable.
We offer a comprehensive benefits package, including health insurance, 401(k) matching, paid time off, and professional development opportunities. Our commitment to diversity, equity, and inclusion means that we value and respect each employee's unique perspective and background. If you're passionate about cybersecurity and committed to delivering exceptional results, we encourage you to apply for this exciting opportunity.
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Customer Success Advocate
7 days ago
London, Greater London, United Kingdom Tbwa ChiatDay Inc Full timeWe are looking for a skilled Customer Success Advocate to join our team in London. This role will involve working closely with Enterprise customers to ensure their effective use of Altana's platform. As a Customer Success Advocate, you will drive user adoption, product enablement, and value realization, ensuring overall customer success.The ideal candidate...
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Customer Success Advocate
3 weeks ago
London, Greater London, United Kingdom SMARTLY Full timeJob OpportunityWe are excited to announce a new job opportunity for a Customer Success Advocate at Smartly. As a Customer Success Advocate, you will build, manage and develop strong relationships with customers and partners such as media agencies and Google.You will have a good understanding of paid social advertising (Meta, Pinterest, Snapchat, TikTok) and...
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Customer Success Advocate
5 days ago
London, Greater London, United Kingdom Anaplan Inc Full timeAbout the RoleThe Customer Success Advocate will work alongside our Partners and Professional Services team to ensure successful implementation and service quality exceeds customer expectations.Mediate to resolve all technical/platform issues with existing implementations.Advocate our model-building best practices with your customers.This role requires...
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Customer Success Advocate
3 days ago
London, Greater London, United Kingdom Klaviyo Inc. Full timeKey ResponsibilitiesThe Customer Success Advocate will be responsible for driving sales growth by identifying and pursuing new business opportunities.This will involve developing and maintaining relationships with existing customers and identifying new targets for expansion.The ideal candidate will have excellent communication and negotiation skills and be...
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Customer Success Advocate
12 hours ago
London, Greater London, United Kingdom Furza Careers Full timeWe're looking for a Customer Success Advocate to join our team at Furza Careers. As an Account Manager, you'll play a key role in building strong customer relationships and contributing to the company's success.About UsFurza Careers is a leading provider of managed services, dedicated to delivering high-quality cybersecurity, managed services, networking,...
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Customer Success Advocate
5 days ago
London, Greater London, United Kingdom Liberty Towers Full timeJob OverviewAt Liberty Towers, we strive to deliver exceptional customer experiences through our cloud-based Platform-as-a-Service (PaaS) solution.We are seeking a dedicated Customer Success Advocate to join our team, providing support to our customers and ensuring their needs are met.The ideal candidate will have experience in customer support, technical...
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Customer Success Advocate
4 weeks ago
London, Greater London, United Kingdom Circle Internet Services Inc. Full timeCircleCI is a world-leading CI/CD platform, processing over 3 million jobs daily, and providing unique access to data on effective engineering teams. We are seeking a Customer Success Advocate to join our Support team and drive post-sales technical leadership for our clients.As a key contributor, you will work closely with customers to resolve technical...
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Customer Success Advocate
6 days ago
London, Greater London, United Kingdom Home Made Full timeAbout the OpportunityWe are offering a competitive salary of £26,000 for this exciting opportunity at Home Made. As a Customer Success Advocate, you will have the chance to work closely with our Property Management and Tenancy Operations teams to ensure a seamless experience for our customers.Some of your key responsibilities will include:Managing tenant...
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Customer Success Advocate
5 days ago
London, Greater London, United Kingdom Allica Bank Limited Full timeAre you a customer-centric individual looking for a challenging role that requires creativity and problem-solving skills? Do you have experience in sales and customer success? If so, we encourage you to apply for the Customer Success Advocate position at Allica Bank Limited.About the JobIn this role, you will work closely with our customers to understand...
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Customer Success Advocate
2 days ago
London, Greater London, United Kingdom Jotform Full timeWe are seeking a talented Customer Success Advocate to join our Technical Support team in London. As a key member of our team, you will play a vital role in ensuring our customers achieve success with our online form builder.**About Jotform**Jotform is a leading provider of online form solutions with over 25 million users worldwide. We're a San...
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Customer Success Advocate
3 weeks ago
London, Greater London, United Kingdom Moody's Full timeAre you a detail-oriented professional looking to make a meaningful impact in the field of catastrophe modeling? As a Customer Success Advocate at Moody's RMS, you'll play a vital role in ensuring our clients achieve their goals with our solutions.We're a dynamic team of experts who thrive in an environment that values teamwork, technical expertise, and...
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Customer Success Advocate
13 hours ago
London, Greater London, United Kingdom Nobul Resourcing Solutions Full timeAbout the Opportunity:Nobul Resourcing Solutions is expanding its UK Support team and seeking a Customer Success Advocate to join our team based in London. As a key member of our support team, you will play a vital role in delivering exceptional solutions, troubleshooting technical issues, and providing a positive experience to customers worldwide.This is a...
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Client Success Advocate
10 hours ago
London, Greater London, United Kingdom KYOCERA Document Solutions UK Full timeClient Success AdvocateAbout the RoleOur ICT Sales Consulting department is seeking a Client Success Advocate to join our team at KYOCERA Document Solutions UK. As a key member of our team, you will be responsible for delivering exceptional customer experiences and driving business growth through the sale of Kyocera's ICT solutions. This is an exciting...
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Client Success Advocate
4 weeks ago
London, Greater London, United Kingdom Starling Bank Full timeWe're searching for a seasoned professional to join our Client Success team as a Client Success Advocate at Starling Bank. In this key role, you'll be responsible for supporting our clients and team members, ensuring their needs are met and exceeded.Job OverviewYou'll work closely with our clients and internal teams to provide exceptional support and resolve...
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Customer Success Advocate
7 days ago
London, Greater London, United Kingdom Neulinx Full timeUnlock Your Potential as a Customer Success ExpertWe are seeking three dynamic professionals to join our fast-growing Proptech company as Customer Success Managers. As a key member of our team, you will collaborate with clients to maximise the value of their partnership, delivering tailored solutions and enabling long-term success.In this role, you'll own...
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Enterprise Customer Advocate
5 days ago
London, Greater London, United Kingdom Lilt Inc. Full timeWe are seeking an Enterprise Customer Advocate to join our team in London, UK.About the RoleThe Enterprise Customer Advocate will be responsible for ensuring the success and satisfaction of our most valuable customers, serving as the primary point of contact for these customers and building and nurturing strong relationships.Key Responsibilities:Serve as the...
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Customer Success Advocate
1 month ago
London, Greater London, United Kingdom Klaviyo Inc. Full timeKlaviyo Inc. is seeking a highly skilled Customer Success Executive to join our team in London. This role offers an exciting opportunity for someone with a passion for customer success, strong consultative and technical skills, and a background in e-commerce or marketing technology solutions.Key ResponsibilitiesDrive positive Net Revenue Retention by...
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Customer Success Advocate
6 days ago
London, Greater London, United Kingdom Socotra, Inc. Full timeCompany Overview: Choco is a pioneering company on a mission to revolutionize the global food system by optimizing the way food is sold, ordered, distributed, and financed. Our cutting-edge AI-focused software connects distributors with their customers to operate waste-free and efficiently. By leveraging our innovative technology, we empower businesses to...
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Student Success Advocate
4 weeks ago
London, Greater London, United Kingdom Tradewind Recruitment Full timeTake this opportunity to make a real difference in the lives of students with additional needs as a Student Success Advocate. You will be part of a dedicated team that works tirelessly to ensure every student reaches their full potential. In this role, you will have the chance to work closely with teachers and the SEN team to develop and implement...
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Supporting Student Success Advocate
15 hours ago
London, Greater London, United Kingdom Ribbons and Reeves Limited Full timeWe are seeking a dedicated Supporting Student Success Advocate to join our team at Ribbons and Reeves Limited. As an advocate, you will play a critical role in promoting the educational and emotional well-being of our students, particularly those with SEN.Key Responsibilities:Develop and maintain relationships with students, families, and community agencies...