Customer Success Advocate

2 days ago


London, Greater London, United Kingdom Datawrapper GmbH Full time

Datawrapper GmbH is hiring a dedicated Customer Success Advocate to join our Customer Support and Success team. In this role, you'll be responsible for delivering exceptional support experiences to our customers, helping them achieve their goals with our data visualization tool.

We offer a competitive salary of 55,000 - 70,000 EUR per year, depending on experience, plus 30 days of vacation (24 days for a four-day week). You'll also have access to a 2000 euro yearly education budget, enabling you to expand your skillset and stay current with industry trends.

Your key responsibilities will include providing expert support to our customers, identifying areas for improvement, and collaborating with colleagues to drive customer satisfaction. Strong English communication skills, experience in customer-facing roles, and knowledge of web development technologies are highly desirable for this position.



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