IT Service Desk Analyst

3 days ago


Leeds, Leeds, United Kingdom Vastbouw Full time

We are seeking a highly motivated IT Service Desk Analyst to join our team in Leeds, UK. As a key member of our service desk team, you will be responsible for providing excellent customer service and resolving technical issues efficiently.

Key Responsibilities:
  • Provide technical support to customers via phone, email, or self-service portal
  • Diagnose and resolve technical issues with Windows and Office applications
  • Escalate complex issues to internal teams or third-party suppliers as needed

About Ricoh:

Ricoh is a global technology company that helps businesses achieve their goals through innovative digital services.

This role requires strong technical skills, excellent communication skills, and a passion for delivering exceptional customer service. We offer a competitive salary package, including a basic salary of £24,218 per annum, plus bonus and additional company benefits.



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