Customer Success Specialist

7 days ago


London, Greater London, United Kingdom Kone México Full time
About KONE

KONE México is a leading provider of elevator and escalator solutions. We are committed to creating an innovative and collaborative working culture where each individual contributes to our success.


Job Title: Tender Repair Specialist

We are seeking a highly motivated and experienced sales professional to join our Service team. As a Tender Repair Specialist, you will be responsible for providing exceptional customer service and managing sales opportunities to drive business growth.


Responsibilities:
  • Customer Relationship Management: Develop and maintain strong relationships with key customers, ensuring their needs are met and exceeded.
  • Sales Funnel Management: Lead the sell process, including CRM data quality, opportunity management, and won and lost reporting.

Requirements:
  • Previous sales experience (understanding of business-to-business sales).
  • Account Management experience.
  • Understanding of targets, forecasting, and managing sales funnels and results.
  • Target sales driven.
  • Flexible working mindset.
  • Good written and spoken English.
  • CRM usage, SAP, or Data awareness (preferable but not necessary).

Compensation Package:

This is a salaried position with a competitive salary range of $80,000 - $120,000 per annum, depending on experience, plus additional benefits including 25 days' holiday, company pension scheme, and quarterly commission.



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