Guest Relations and Customer Service Leader

**Company Overview:**Meliá Hotels is a global hospitality company that offers exceptional guest experiences through its network of hotels worldwide. With a commitment to excellence, our team members are the driving force behind delivering unforgettable moments for our guests.Estimated Salary: €25,000 - €35,000 per annum, depending on location and...

Job SummaryThe Guest Relations Team Leader plays a critical role in ensuring that our guests receive exceptional service throughout their stay. As a key member of the reception team, you will be responsible for coordinating and escorting VIP guests, ensuring a seamless experience from arrival to departure. Your attention to detail and excellent...

**About Us:**Meliá Hotels is a leading global hospitality company with a rich history of delivering exceptional guest experiences. Our commitment to excellence drives us to continuously improve and innovate, ensuring that our guests feel valued and cared for throughout their stay.Estimated Salary: €28,000 - €38,000 per annum, depending on location and...

About 11 Cadogan Gardens:We are seeking an exceptional Guest Relations Executive to join our team at the only Relais and Chateaux property in London. As a key member of our team, you will be responsible for delivering unforgettable experiences and exceeding guest expectations from arrival to departure.As a Guest Relations Executive, your primary focus will...

Job OverviewMarriott International is seeking an experienced Guest Relations Manager to join their team. This role will be responsible for providing exceptional customer service and creating memorable experiences for guests.About the Role:The Guest Relations Manager will work closely with other departments to ensure seamless guest experiences and exceed...

About This RoleRapport Guest Services is seeking a highly organized and communicative Host to join our team. As the face of our company, you will be responsible for providing exceptional service to clients and customers, ensuring a seamless experience from arrival to departure.Key Responsibilities- Greet and welcome clients and customers- Coordinate meetings...

Crimson Hotels Group seeks a charismatic Guest Relations and Experience Manager to drive exceptional customer service, satisfaction, and loyalty among our guests.This role will be the main point of contact for guest services, acting as the hotel's ambassador, ensuring high standards are delivered with warmth and friendliness.The estimated salary for this...

Guest Relations Team Leader - Jumeirah Carlton Tower Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 28 properties across the Middle East, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now...

Role OverviewRapport Guest Services is seeking an experienced Guest Experience Coordinator to join our team. As a key member of our corporate reception services team, you will be responsible for delivering exceptional guest experiences and providing top-notch customer service to our clients and their employees.Key Responsibilities:To actively welcome guests...

Job Title:Guest Relations Business PartnerAbout the Role:We are seeking a highly skilled Guest Relations Business Partner to join our team at AccorHotel. As a key member of our staff, you will be responsible for building strong relationships with guests, resolving issues promptly, and promoting a positive brand image.Key Responsibilities:Become familiar with...

Were searching for an experienced, caring and creative Guest Relations Manager to join Crimson Hotels, who will drive high level of service, satisfaction and loyalty among our guests. Responsible for the Guest Relations department with the support of their team, this role will be the main point of contact for guest services and act as the hotels guest...

Main ResponsibilitiesThis role is the core of the hotel service as it is all about guest satisfaction and customer services where all departments converge.Key Tasks:Ensures the high standard of services provided for guests and the attainment in all areas of the hotel for both qualitative and quantitative targets.Conveys the hotel's image and atmosphere...

About the Role:As a Guest Experience and Complaints Manager at Meliá Hotels International S.A., you will be responsible for ensuring that our guests receive exceptional service and have their complaints resolved in a timely manner. This role is perfect for individuals who are passionate about delivering outstanding customer experiences and have excellent...

**Job Summary:**Rapport Guest Services is seeking a skilled Deputy Guest Services Manager to lead our Ambassador team in delivering exceptional guest experiences.As a Deputy Guest Services Manager, you will be responsible for creating a thriving workplace and ensuring your team is satisfied in their job and work environment. You will act as a role model by...

Job Title: Aparthotel Guest Services LeaderDescription:We are seeking an exceptional Guest Services Leader to join our team at Wilde Paddington Aparthotel. As a key member of our front desk team, you will be responsible for ensuring the smooth running of the front desk on a daily basis.The ideal candidate will have previous management experience of at least...

Serve with ExcellenceThis is a unique opportunity to join our Guest Services team as a Team Leader. You will be responsible for overseeing the ticketing system and leading a team of Welcome Hosts to deliver exceptional customer service.Job SummaryOversight of the ticketing system to ensure smooth operationsLeadership of a team of Welcome Hosts to provide...

About the RolePark Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities, perfectly complemented by award-winning restaurants and bars.We are looking for a Guest Relations Manager who will:Ensure the smooth operation of the department through effective communicationLiaise with relevant teams to achieve...

Guest Relations Executive - Marriott Grosvenor SquareJoin us as Guest Relations Executive! Participate in enhancing and personalising guest experiences at the hotel by working in a team and overcoming challenges. Build relationships with guests and colleagues to surprise & delight others by attentive touches and anticipation.Key Responsibilities- Meet and...

Job Title:Guest Services AmbassadorCompany Overview:The Maybourne Group is a leader in the hospitality industry, recognized for its exceptional service and luxurious environments. As a Guest Services Ambassador, you will have the opportunity to make a lasting impression on our guests and contribute to our continued success.Job Description:Your key...

About the role: As a Guest Relations Executive in the team at 11 Cadogan Gardens & The Chelsea Townhouse - the only Relais and Chateaux property in London -, you are the reason our Guests keep coming back for more. Our Guest Relations Executive work as part of a team to impress our Guests, creating unforgettable experiences and exceeding expectations...