Guest Relations Coordinator

4 days ago


London, Greater London, United Kingdom PPHE Hotel Group Full time
About the Role

Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities, perfectly complemented by award-winning restaurants and bars.

We are looking for a Guest Relations Manager who will:

  • Ensure the smooth operation of the department through effective communication
  • Liaise with relevant teams to achieve guest satisfaction, colleague satisfaction, financial goals, and responsible business targets
  • Play a hands-on role leading by example and taking opportunities to motivate, train, and inspire the Guest Relations team members

In return, we offer:

  • Salary: Up to £31,201.20 per annum
  • A competitive benefits package including heavily discounted hotel rates in Europe, F&B discounts, wellness days, access to 40% of your pay before payday, and more


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